Sales Support Specialist; Commercial Lending Assistant

Overview

First Citizens Bank has an incredible opportunity for a Sales Support Specialist (Commercial Lending Assistant). We are hiring banking professionals with proven success, self‑motivated and strong relationship‑building skills. This role partners with Commercial and/or Business Banking groups in sales, servicing and management of clients and loan portfolios.

• Provide ongoing sales support to lenders, including identifying sales and cross‑sell opportunities, coordinating materials for presentations, setting up sales calls, maintaining prospect lists, and making joint calls as needed.
• Originates, processes, and ensures accuracy of loan documentation for closings. Enter financial information into the loan system and ensure all necessary documentation is included in the loan package prior to closing.
• Resolve documentation exception issues, maintain service levels, update financial statements, and prepare files for all portfolio reviews. Run reports to track maturing lines/loans and service levels.
• Communicate, report, and follow up on portfolio past dues to ensure they remain current, while maintaining customer contact.
• Coordinate opening of deposit and other banking services with branch partners. Handle customer requests for information and problem resolution.

• Basic Requirements:
  • High School Diploma or GED with 4+ years of experience in sales or lending support OR
  • Bachelor’s Degree with experience in sales or lending support
• Additional Requirements:
  • Must have 1+ years of experience, specifically commercial loan processing (mortgage loan processors are not a good fit for this position).
  • Strong working knowledge of the loan documentation and loan closing processes.
  • Experience with vehicle titles, life insurance, deeds of trust, and UCC filings.
  • 4+ years of loan servicing and documentation preparation experience.
• Preferred
  
  Skills:
  • Commercial real estate experience.
  • Prior experience as a bank teller or universal banker.
  • Proficiency in Microsoft Office Suite.
  • Highly organized, strong ability to multitask, and professional written and verbal communication skills.

For hires in Colorado, base pay generally ranges from $29.59 to $40.03 per hour, depending on skills, experience, location and other non‑discriminatory factors. Total compensation may also include variable incentives, bonuses, benefits and other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards. First Citizens Bank is committed to providing a competitive, thoughtfully designed benefits program. More information can be found at

There are no remote capabilities for this position. Ideal candidates must live within commuting distance of one of the Colorado branches listed:

• 3611 East 1st Avenue, Denver
• 8480 East Belleview Avenue, Greenwood Village
• 1601 28th Street, Boulder
• 9848 Zenith Meridian Drive, Englewood