Part-Time Customer Service Representative; Financial Aid
Listed on 2026-07-23
-
Finance & Banking
Financial Compliance, Bank Customer Service
Location: Boulder, CO (Onsite)
Schedule: 9AM-2PM 4 days/week
Position Type: Temporary with potential for long-term/full-time opportunities
Job OverviewA well‑established educational institution is seeking a Part‑Time Financial Aid Advisor to support students and families through the financial aid process. This is an exciting opportunity for someone who enjoys helping others, is comfortable discussing financial matters, and has strong attention to detail. Previous financial aid experience is preferred but not required, and training will be provided for the right candidate.
Key Responsibilities- Assist students and families with financial aid applications and processes.
- Guide students through FAFSA completion and related documentation requirements.
- Review financial aid packages and explain available funding options.
- Support scholarship, loan, payment plan, and tuition assistance processes.
- Assist students with VA benefits and other government education funding programs.
- Maintain accurate records and ensure compliance with financial aid requirements.
- Respond to student and parent inquiries in a professional, customer‑focused manner.
- Work independently while managing multiple priorities and deadlines.
- Strong customer service and communication skills.
- Comfortable discussing tuition costs, financial aid options, and payment‑related topics.
- Exceptional attention to detail and organizational skills.
- Ability to learn complex processes, regulations, and documentation requirements.
- Proficiency with spreadsheets, including Google Sheets.
- Ability to work independently with minimal supervision.
- Professional, approachable, and service‑oriented demeanor.
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents:
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).