Banking Associate

To perform intermediate duties and support related to branch operational activities and financial services.

• Intermediate knowledge of related state and federal banking compliance regulations and bank operational policies
• Intermediate skills in computer terminal and personal computer operation; including MS Word and Excel
• Courteous social skills to welcome visitors in a business environment
• Strong math skills; assist with reconciliation of certain accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; count currency, coin and negotiable instruments in a timely manner
• Ability to deal with difficult problems involving multiple facets and variables in non-standardized situations
• Effective organizational and time management skills
• Ability to work with minimal supervision
• Proficiency in verbal and written communication
• Exceptional attention to detail
• Exceptional follow-through skills
• Advanced effectiveness under pressure
• Ability to prioritize and multi-task
• Ability to professionally interact with all levels of employee and client
• Ability to respect and hold confidential information
• Effectively work as a team member and independently as required
• Dependable, cooperative, flexible, patient

• Assist consumer and business customers and lenders in their selection of various accounts, products and financial services available from the Bank.
• Make decisions regarding the opening of new accounts; assign account numbers; complete forms requiring customer signature(s); verify credit history, if applicable; accept initial deposits; prepare all documents and items pertaining to checking accounts, savings accounts and certificates of deposit for processing. This may include treasury management services (wires, ACH, remote deposit);
  Order customer checks, endorsement stamps and deposit slips.
• Set up approved treasury management services on the various systems.
• Perform safe deposit duties by opening accounts, controlling access, assisting customers and assisting with performing audits as needed.
• Place appropriate holds when necessary following the regulation guidelines to ensure compliance is met.
• Provide effective customer service by answering customer questions; ability to investigate and correct errors; and resolves problems or other issues.

• Perform all teller duties to include but not limited to; processing deposits, withdrawals, stop payments, official checks, place appropriate holds of deposits when necessary, balancing teller drawer, transfer of funds, and research. Assist with bank‑by‑mail deposits.
• Assist with opening and closing the vault(s) daily, assist in balancing vault currency.
• Answer client questions and direct for assistance.
• Type routine letters.
• Adhere to Bank policies, government regulations and legal requirements.
• Other duties as assigned.

Visa sponsorship is not available for this role