Per Diem Patient Access Registrar

Overview

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities.

Join us to start Caring. Connecting. Growing together.

Per Diem Patient Access Registrar – Responsible for providing patient-oriented service in a clinical or front office setting; performs a variety of clerical and administrative duties related to the delivery of patient care, including greeting and checking in patients, answering phones, collecting patient co-pays and insurance payments, processing paperwork, and performing other front office duties as required in a fast-paced, customer-oriented clinical environment.

This position is per diem in the Emergency Department or other areas based on business needs, generally at least 8-12 hours per month. We consider candidates with a variety of availability; weekends or overnight shifts are a plus.

• Communicates directly with patients and/or families to complete the registration process by collecting demographics, health information, and verifying insurance eligibility/benefits
• Uses computer systems to enter, access or verify patient data in real time, ensuring accuracy and completeness
• Verifies insurance coverage and benefits and creates price estimates and reverifications as needed
• Collects patient co-pays and discusses out-of-pocket financial obligations with patients
• Collects data from patients and referring provider offices to confirm patient services prior to hospital discharge
• Responds to patient and caregiver inquiries with compassion and respect
• Generates, reviews and analyzes patient data reports and follows up on issues and inconsistencies as necessary
• Maintains up-to-date knowledge of registration requirements for all areas including Emergency Department, Main Admitting, OP Registration and Maternity units

• High School Diploma/GED (or higher)
• 1+ years of customer service experience in a hospital, office or phone support setting
• Ability to work onsite at 4747 Arapahoe Ave, Boulder CO 80303 in an emergency department setting
• Ability and willingness to work on a per diem basis, generally at least 8-12 hours per month
• Must be 18 years of age or older

• Experience with Microsoft Office products
• Ability to work weekends or overnight hours
• Experience with electronic medical records such as Epic
• Experience in a Hospital Patient Registration Department, Physician office or medical setting
• Working knowledge of medical terminology
• Understanding of insurance policies and procedures
• Experience in insurance reimbursement and financial verification
• Ability to perform basic mathematics for financial payments
• Experience in requesting and processing financial payments

• Strong interpersonal, communication and customer service skills

Pay is based on factors including local labor markets, education, work experience, and certifications. The hourly pay range for this role is $16.00 to $27.69 per hour based on full-time employment. A comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution are available (eligibility applies). We comply with all minimum wage laws as applicable.

Final date to receive applications: This position will be posted for a minimum of 2 business days or until a sufficient candidate pool is collected. The job posting may come down early due to volume of applicants.

At United Health Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are an Equal Employment Opportunity employer and qualified applicants will receive consideration without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status. United Health Group is a drug-free workplace;

candidates are required to pass a drug test before beginning employment.

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