Quality and Compliance Specialist

The Montana Department of Public Health and Human Services (DPHHS) has an exciting career opportunity within the Intensive Behavior Center in beautiful Boulder Montana.

The Intensive behavior Center (IBC) is an intensive, short‑term treatment facility for individuals who have intellectual/developmental disabilities and co‑occurring mental illnesses. IBC provides an environment for building healthy, effective, and fulfilling lives so those receiving treatment can live successfully in the community after discharge.

The Quality and Compliance specialist participates as a member of the Quality management team. This position will oversee Therap Services (web‑based record keeping system) and its software suite, which includes online documentation, reporting, and communication including modules (progress notes, incident reports, Medication Administration Records (MAR), utilization reports, etc.). This position’s responsibilities include quality assurance of online documentation, researching, developing, and implementing new Therap modules, and presenting training to staff including documentation, database, and software training.

This position will create, prepare and implement new processes to the team that meet requirements of regulatory requirements including reports, metrics, plan of correction and survey readiness. This position also assists the Compliance/Quality Assurance Manager with ensuring conformance to regulatory requirements, contractual obligations, and facility policy. Responsibilities include providing quality activities for the entire facility; monitoring, implementing, evaluating, and improving processes and programs that meet regulatory, accreditation, and standards of practice.

This position will conduct internal reviews and audits to ensure that compliance procedures are up to date and followed. This position is intrigued to data collection, data input and data analysis. Tracking data in Excel, therap and other programs is required. Management reports will be prepared for compliance operation and progress.

Our mission at DPHHS is to serve Montanans in their communities to improve and protect the health, safety, and well‑being, and to empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.

The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.

General knowledge of business and database management principles and practices.

• Knowledge of training techniques for adult learners.
• Review and auditing knowledge.
• Incident Management knowledge.
• Quality Assurance knowledge.
• Effective written and verbal communication skills.

Bachelors Degree in Business and two years job related experience. Other directly related combinations of education/experience may be considered on a case‑by‑case basis.

Preferred:
Certified Therap Services Trainer or willing to become certified if requested by facility administrator.

To be considered for a DPHHS position, submit your state application and attach your resume on the State of Montana Careers website.

Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended. DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below.