Optometric Technician

Job Title

Optometric Office Technician / Medical Office Administrator

Store General Manager

Hourly;
Non-Exempt

The major responsibility of the Optometric Office Technician is to assist the Managing Optometrist in the technical and administrative operation of an optometric practice. The position will interact with patients/customers by delivering an exceptional patient/customer experience, fostering patient/customer retention, and promoting outstanding associate/doctor satisfaction.

• Taking patient medical histories
• Preparing patients for examinations
• Administering tests prior to the eye exam
• Assisting doctors during examinations
• Assist with ordering glasses and contact lens supply

• Greeting and directing patients
• Answering telephones
• Updating and maintaining Electronic Medical Records
• Obtaining insurance verification and authorization
• Adjust scheduling for priority patients
• Scheduling appointments
• Processing insurance claim forms
• Patient and insurance billing
• Optometric medical billing and coding
• Vision insurance billing and coding
• Bookkeeping
• Selling glasses and contact lens supplies

• Occasional local travel within a 15‑mile radius

• Ability to provide enthusiastic and concise communication to meet/exceed customer expectations and foster positive, results‑oriented associate, doctor, and host relationships.
• Ability to manage priorities through adaptability, willingness to take calculated risks, and follow‑up.
• Experience with personal computers preferred.
• Valid State Driver’s License and State Minimum Insurance coverage.
• High school diploma or equivalent, or comparable experience typically achieved with a minimum of 1–2 years in a retail setting.