Massage Therapist

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

to discover how we empower team members to grow, thrive, and advance in their careers.

Position is open until filled

As a Massage Therapist, you are responsible for offering a variety of massage and body treatments to relieve pain, help rehabilitate injuries, improve circulation, relieve stress, increase relaxation, and aid in the general well‑being of clients/guests. Prior to the massage, the therapist guides the client through the service offerings and helps them choose the right treatments.

• Provides superior customer service, positively effect interactions with customers and employees, and has the resiliency to deal with guests in all types of business conditions and the ability to work harmoniously with coworkers.
• Confer with clients about their medical histories and problems with stress or pain to determine how massage will be helpful. Assess clients’ soft tissue condition, joint quality and function, muscle strength and range of motion.
• Perform therapeutic massages of soft tissues and joints for up to 120 minutes.
• Update and maintain customer information records, such as services provided and ensure they are in compliance with safety and health laws and policies, such as HIPAA laws and regulations.
• Attention to the safety and cleanliness of the area is imperative.
• Follow all safety procedures. Immediately notifies security and supervisor of accidents and potential safety hazards.
• Collects fees for health club and services and sundry items from guests and maintains security of receipts.
• Maintains adequate supply of towels and sundry items. Monitors inventory and notifies manager when ordering is necessary.
• All other duties assigned and required to help enhance the spa.

• Strong problem solving, decision making and consulting skills.
• Superior customer service skills.
• This position works in an environment that is subject to varying noise levels and crowds, the severity of which depends upon customer volume.
• This position is required to work around Jacuzzis and steam rooms and is subjected to extreme heat and wet and/or humid conditions.
• This position is physical in nature and requires the incumbent to bend, reach and have good finger dexterity to perform massages effectively.
• Ability to communicate effectively with customers and coworkers alike.
• Ability to move effectively and efficiently through the spa.
• Ability to lift up to ten pounds to move towels and clean up the work area.
• Ability to sustain a high level of confidentiality, professionalism, and integrity.
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
• Ability to work collaboratively and communicate effectively with Team Members at all levels of the organization.
• Highly organized and detail oriented.
• Colorado Massage Technician License and familiarity with common massage modalities.
• One (1) year of licensed massage technician experience.