Medical Receptionist (Full-time) - Boulder Medical Center Arapahoe​/Longmont Location (Boulder, CO

Medical Receptionist (Full-time) – Boulder Medical Center

Medical Receptionist, full‑time, based at BMC Foothills 4745 Arapahoe Ave, Boulder, CO, with possible rotation to Longmont. Hours Monday‑Friday 40 hrs per week; rotating Saturday mornings. Phone/emergency support as needed.

Job Summary
:
Provide exceptional customer service as the first point of contact for patients, managing phone calls, scheduling, and clinic front‑office tasks for multiple specialties including Audiology, Endocrinology, Family Medicine, General Surgery, Obstetrics & Gynecology, ENT, Pediatrics, Pediatric Orthopedics, and Urology.

• Answer telephone promptly, screen calls, and determine appointment type.
• Summarize appointment details before ending calls.
• Handle phone functions: transfers, hold, forwarding to after‑hours message system.
• Accurately record patient name, numbers, demographic information with correct spelling and punctuation.
• Schedule, reschedule, and cancel appointments per provider preference and scheduling protocol.
• Navigate and operate Electronic Medical Records system, arriving patients for appointments and inputting relevant information.
• Provide front‑office and back‑office scheduling support for all clinics at the site.

• Good judgment, professionalism, and discretion when screening telephone calls.
• Ability to work under pressure while maintaining phone etiquette with tact and diplomacy.
• Excellent customer service and communication skills.
• Strong computer and data‑entry skills; knowledgeable in medical terminology and HIPAA compliance (preferred).
• Excellent grammar and spelling; proficient in English.
• Professional, well‑groomed appearance and courteous manner.

• High school diploma or equivalent.
• Associate’s degree or some college coursework in Business or Healthcare Administration preferred.

• One (1) year of prior work with public contact, preferably heavy telephone use.
• Prior patient scheduling experience in a hospital or clinic setting preferred. Compensation

  Starting hourly pay range $17.19 – $22.92 per hour (full range $17.19 – $25.79). Salary commensurate with experience.

  Benefits
  • Full‑time medical, dental, vision; flexible spending; company‑paid life insurance; voluntary benefits.
  • 401(k) retirement plan; paid time off; six paid holidays annually.
  • Day shift schedule; experience with primary and specialty care clinics.
  Equal Opportunity Statement

  Qualified applicants are considered for employment. Employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, marital status, ancestry, physical or mental disability, veteran status or sexual orientation. Refusal to complete this information will not subject any applicant or employee to adverse treatment. The information that you provide will be recorded and maintained in a confidential file and will not be used in consideration for your employment.

  Veteran
  
  and Disability Information

  We collect veteran and disability status data to comply with federal and state equal employment opportunity record‑keeping and reporting requirements. Completion of this information is voluntary and confidential. The data will not be used in employment decisions.