Part Time Emergency Department Patient Access Registrar

$1,500 SIGN ON BONUS FOR EXTERNAL APPLICANTSOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities.

Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Responsible for providing patient-oriented service in a clinical or front office setting; performs a variety of clerical and administrative duties related to the delivery of patient care, including greeting and checking in patients, answering phones, collecting patient co-pays and insurance payments, processing paperwork, and performing other front office duties as required in a fast-paced, customer-oriented clinical environment.

This position is Full-time in the Emergency Department. The schedule is Thursday & Friday 11:00pm - 7:00am, Saturday & Sunday from 7:00pm - 7:00am.

Primary Responsibilities:

Communicates directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility / benefits

Utilizes computer systems to enter access or verify patient data in real - time ensuring accuracy and completeness of information

Verifies insurance coverage, benefits and creates price estimates, reverifications as needed

Collects patient co-pays as appropriate and conducts conversations with patients on their out-of-pocket financial obligations

Responsible for collecting data directly from patients and referring provider offices to confirm for patient services prior to hospital discharge

Responds to patient and caregivers' inquiries related to routine and sensitive topics always in a compassionate and respectful manner

Generates, reviews and analyzes patient data reports and follows up on issues and inconsistencies as necessary

Maintains up-to-date knowledge of specific registration requirements for all areas, specifically the Emergency Department and other areas, including but not limited to:
Main Admitting, OP Registration, and Maternity units

What are the reasons to consider working for United Health Group?

Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account

Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan

Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma/GED1+ years of customer service experience in a hospital, office setting, customer service setting or phone support role Ability to work onsite at 4747 Arapahoe Ave, Boulder CO. 80303 in an emergency department setting

Ability to work Monday from 6:30am - 7:00pm, Tuesday from 3:00pm - 11:30pm and Saturday from 7:00am - 3:30pmMust be 18 years of age or older

Preferred Qualifications:

Experience with Microsoft Office products

Experience working with electronic medical records such as Epic Experience in a Hospital Patient Registration Department, Physician office or any medical setting

Experience in insurance reimbursement and financial verification

Experience in requesting and processing financial payments

Working knowledge of medical terminology

Understanding of insurance policies and procedures

Ability to perform basic mathematics for financial payments

Soft Skills:

Strong interpersonal, communication and customer service skills

For more information on our Internal Job Posting Policy, .
** PLEASE NOTE
** The sign-on bonus is only available to external candidates.

Candidates who are currently working for United Health Group, United Healthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive…