Clinical Applications Specialist Women's Health; West Coast

Job Description Summary

Provides expertise in analyzing technical learning needs for the services function, then designs and delivers training solutions. Impacts departmental operations and responsible for planning/execution. The role has some autonomy but is focused on execution of activities within an operating discipline covered by standard functional practices and procedures. Some judgment may be required but this is typically with guidance.

Provides expertise in analyzing technical learning needs for the services function, then designs and delivers training solutions. Impacts departmental operations and responsible for planning/execution. The role has some autonomy but is focused on execution of activities within an operating discipline covered by standard functional practices and procedures. Some judgment may be required but this is typically with guidance.

• Provide technical and clinical leadership during pre‑sales process by demonstrating full range of Ultrasound products, including potential uses, product capabilities and benefits to customers to drive revenue within the region.
• Coordinate, schedule, and execute objective based system training for your customers: monitor and report on training outcomes.
• Serve as a subject matter expert Women’s Health Ultrasound and clinical liaison to the sales organization with the goal of strengthening clinical capabilities of the team and customer relationships, while also driving business opportunities forward.
• Penetrate competitive accounts and communicate current market intelligence back to the business.
• Advance new product (NPI) features and clinical techniques; partner with customers in developing training plans / strategies that support new product assimilation Women’s Health Ultrasound and ongoing training needs.
• Support trade shows and professional conferences by performing product demonstration and customer training.
• Act as focal point for modality / team, identify customer satisfaction issues, assist in escalations, problem determination and specialty training requests.
• Develop meaningful relationships with your customers (highlighting key opinion leaders (KOLs) where necessary) to standardize and optimize protocols and support our clinical education initiatives.
• Embrace and promote adoption of hybrid training delivery mindset for your customer.
• Maintain required well‑written pre and post training documentation in conjunction with global guidance.
• Demonstrate safety first and quality mindset, maintaining applicable processes as part of the Quality Management System and EHS policies and procedures.

• Associate degree or equivalent and 3+ years of Maternal Fetal Medicine ultrasound technical/clinical industry experience; plus American Registry of Diagnostic Medical Sonographers (ARDMS) certification in: OB/GYN (+ preferred Fetal Echo (FE) registry or Registered Cardiac Sonographer (RDCS)) certification.
• Willingness to travel extensively 75+% (4-5 days per week including overnights and some weekends) within the US via multiple modes of transportation (car, air travel, & train, etc.).
• Deep understanding of clinical education training and associated process implementation.
• Demonstrated experience delivering complex information and modifying messaging based on audience.
• Knowledge of Healthcare Information Systems, networking and IT

• Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems. Ability to document, plan, market, and execute programs. Established project management skills.

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