Patient Access Manager Multi-Specialty Clinic; Boulder

Patient Access Manager (Full-time) - Multi-Specialty Clinic (Boulder County, CO)

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• Job Tracking  : ex.
  
  -LiB
• Job Location : Boulder, CO
• Job Level : Any
• Level of Education :
• Job Type : Full-Time/Regular
• Date Updated : 08/25/2026
• Years of Experience : Any
• Starting Date : Invalid Date
• Salary : $78,000 USD Annually - $97,000 USD Annually

Do you enjoy working with friendly and helpful people in a positive work environment? Are you ready to embrace a career that offers a variety of learning opportunities? Are you looking to make a positive impact on peoples' lives in our community?

Consider a career at Boulder Medical Center (BMC). We are 100% privately owned and Physician operated, we provide care in over 20 different specialties, have 90+ providers practicing today, we employ 325+ Healthcare Professionals, and we have locations through-out Boulder County, CO.

Summary:

Boulder Medical Center (BMC) is currently seeking Patient Access Manager candidates to join our Operations team! This position works full-time 40 hours per week, Monday - Friday.

Under supervision of the Director of Finance, the Patient Access Manager provides leadership and strategic direction for the patient access, front desk, and centralized scheduling functions across all Boulder Medical Center (BMC) locations. This role defines workflows, shapes strategy, and leads the front-desk team to deliver excellent patient experience while supporting organizational revenue cycle goals.

The Patient Access Manager serves as a thought leader and subject matter expert; developing best practices for scheduling, registration, insurance verification, and collections. Through coaching, teaching, and training, the role ensures consistent, high-quality staff performance. By leveraging Epic as the electronic medical record and collaborating cross-functionally, the Patient Access Manager drives efficiency, accuracy, and compliance throughout patient access.

Job Perks:

• Full-time employees are eligible for medical / dental / vision, flexible spending, company-paid life insurance as well as several voluntary benefit options, 401(k), Paid Time Off (PTO) and six (6) paid holidays annually.
• Experience working with both primary care and specialty care clinics.

Job responsibilities:

• Act as a thought partner to revenue cycle leadership, clinical leaders, and operations to align patient access strategy with organizational goals
• Serve as an escalation point for patient access concerns, resolving issues with professionalism and attention to both patient satisfaction and business impact
• Define and implement standardized workflows for scheduling, registration, insurance verification, and collections to ensure consistency and efficiency across all BMC locations
• Establish clear expectations and key performance indicators for front desk operations
• Establish, communicate, and enforce policies and procedures that support compliance with HIPAA, OSHA, payer rules, and other regulatory requirements
• Anticipate and respond to organizational needs, positioning the patient access function to adapt effectively to future challenges and opportunities
• Provide ongoing teaching, coaching, and mentoring to patient access staff, fostering professional growth, engagement, and resilience

• Must use good judgment and discretion in greeting and screening patients and in obtaining personal information required for patient’s medical record and credit history.
• Must be detail-oriented and possess strong problem-solving and time management skills.
• Must be able to offer recommendations as well as provide daily work direction, leadership, and guidance to a diverse staff.
• Intermediate proficiency and knowledge with computer systems and programs…