HR Service Center Coordinator - Approval

HR Service Center Coordinator

The Human Resources Department at CU Boulder invites applications for an HR Service Center Coordinator on the Staff Approvals team! This position plays a critical role in maintaining the integrity of personnel, position management, payroll, and HCM security processes while ensuring compliance, data accuracy, and operational efficiency across the Boulder campus. The Service Center HR Coordinator serves as a significant resource and advisor to assigned departments on university and staff related personnel and payroll processes.

The Service Center HR Coordinator recommends and advises on necessary methods to efficiently expedite all personnel and payroll related issues. This position serves as a significant resource for interpretation and implementation of school, department and university policies and procedures regarding university and classified staff. Additionally, the HR Coordinator will collaborate with the centers of excellence to provide a wide ranging repertoire of HR services to campus constituents.

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

Human Resources (HR) contributes leadership, guidance, tools and services to support employees throughout their careers at CU Boulder and to cultivate a culture which upholds the campus' strongly held values. HR partners with campus in the achievement of the campus vision and strategic imperatives.

HCM Personnel Entry, Position Processing, HCM Access:

The HRSC Staff Coordinator supports Boulder campus departments by managing Staff personnel transactions, position processing, payroll-related actions, and HCM security access processes within the Human Capital Management (HCM) system. This position ensures the accurate and timely processing of personnel actions while providing guidance on HR policies, procedures, and payroll matters in compliance with university policies, Colorado State Personnel Rules, and federal regulations.

Key Responsibilities:

• Process, review, and approve staff personnel transactions in HCM, including hires, transfers, promotions, career track changes, compensation changes, and additional pay.
• Manage position-related actions within HCM, ensuring positions are created, updated, and maintained accurately.
• Provide guidance to departments on staff personnel actions, position management, and payroll-related processes.
• Maintain employment records and supporting documentation to maintain compliance with audit and recordkeeping requirements.
• Conduct Length of Service (LOS) and Retention Rights reviews for Classified Staff employees in accordance with Colorado State Personnel Rules.
• Serve as the Boulder Campus HCM Access Coordinator.
• Assist requesters in identifying appropriate HCM security roles and required training based on job responsibilities and business needs.
• Review and evaluate HCM access requests to ensure requested roles align with security standards, business requirements, and compliance expectations.
• Partner with departments, campus partners, and system users to resolve personnel, payroll, and access-related issues while delivering excellent customer service.

Campus Resource for HR Initiatives, Changes, and System Enhancements:

The HRSC Staff Coordinator serves as a campus resource for Human Resources initiatives, process improvements, policy changes, and HCM system enhancements. This position partners with departmental liaisons and leadership to resolve complex issues, improve operational efficiency, and support the effective use of Human Capital Management (HCM) systems and processes.

Key Responsibilities:

• Serve as a main resource for campus departments regarding HR initiatives, process changes, system upgrades, and HCM-related inquiries.
• Partner with department liaisons and leadership to resolve complex personnel and transactional issues.
• Find opportunities to improve efficiency and streamline HR processes by evaluating alternative solutions and recommending best practices.
• Provide guidance and training on HR procedures, personnel transactions, and effective use of HCM and related systems.
• Investigate and resolve complex transactional issues using knowledge of personnel administration, recruitment, compensation,…