Systems Administrator Senior

** ESSENTIAL DUTIES AND RESPONSIBILITIES*
* * Design complex systems, configuration, and programming in the support of the enterprise file system, LDAP/AD directory services, SSO, database and applications server environment.
* Identifies requirements and designs appropriate systems solutions to meet business needs.
* Installs, modifies, and customizes operating system software, patches, upgrades, and communications components in support of the Linux/Windows server infrastructure, Virtual Server (VMWare), VoIP, Web and Terminal Services infrastructure.
* Configures server and printer hardware using system standards and procedures and ensures their compliance to security system hardening guidelines/policies.
* Performs systems management functions pertaining to the hardware, operating system software, databases, SAN/NAS Storage and disk subsystems, necessary to ensure normal systems operations.
* Supports enterprise messaging systems including e-mail/Office 365, VoIP, mobile (MDM, EAS) and ensures their integration into the enterprise, including MS Teams Calling and Exchange online protection.
* Endpoint protection management (Crowd Strike, Windows Defender)
* Group Policy management
* Phishing campaign management (Knowbe4)
* Performs systems management of enterprise services such as DHCP, DNS, FTP, etc.
* Monitors systems to prevent potential performance, software, and/or hardware problems that could cause system downtime. Takes appropriate measures to resolve any problems or downtime in a prompt manner.
* Manages system deployment tools (SCCM/Intune), develops scripts (Bash, Powershell), or uses other systems programming tools to automate complex systems management and systems programming tasks.
* Performs frequent scheduled server security and vulnerability scans using system utilities and software programs and remediates or assists in the remediation of any vulnerabilities that are found.
* Automates or performs regular backup, recovery and disaster recovery processes.
* Implements database management procedures that have been defined and developed by the DBA.
* Performs duties to achieve established service level agreements.
* Adheres to and ensures all servers comply with city security policies and industry best practices related to system security
* Creates standards, maintenance and operational procedures for the server environment and related systems.
* Desired experience with SCADA, Radio, drone, surveillance, and Public safety systems
* Leads, manages & plans systems administration-related large projects and assignments.
* Develops project work plans, project objectives documents, and plans using project management software.  Conducts kick off meetings, coordinates and schedules work on assigned projects, tracks project progress and task assignments, and manages changes within the change control process.
* Matrix manages work efforts related to the completion of tasks and assignments of other staff assigned to the project.
* Manages the work of consultants and contractors that may be used.
* Coordinates and tracks project budgets.
* Provides regular written and verbal communication on project status via written reports, conducting regular status meetings with team members, and executive advisory board (EAB) meetings with department/division heads.
* Performs related duties as required to meet the needs of the City.
* Provides technical assistance and information to co-workers, users from other City departments, and outside individuals, on the City's technical environment, architecture, computer systems, and applications.
* Provides technical support within the Information Technology (IT) organization by serving as an expert-level technical resource for Help Desk, Desktop and Application support teams.
* Acts as liaison, as assigned, with outside vendors on technical issues regarding software and hardware components.
* Applies knowledge and skills to collaborate, promote, develop, follow and recommend changes to IT in operations, processes and procedures, as necessary.
* Maintains and develops a personal, professional skills and career plan.
* Collaborates with their supervisor to develop a career plan that…