Information Engineer - Operations Products Coordinator

Information Engineer - Operations Products Coordinator

Boulder, CO, USA

ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are at the top of veteran employer and Certified Great Place to Work™.

ASRC Federal Data Networks Corporation (DNC) is seeking an Information Engineer to perform as the Operations Products Coordinator supporting the Office of Space Commerce, Space Operations Division, TraCSS Operations Branch in Suitland MD or Boulder CO. The Operations Products Coordinator shall serve as the primary liaison for generation of requirements and products between the system engineering/development teams and the operational user community for Traffic Coordination System for Space (TraCSS), including satellite Owner/Operators (O/Os) and the TraCSS Outreach and Operations teams.

• Bachelor's degree in a related field or an additional 4 years' experience in lieu of a degree.
• 5-7 years of professional experience in Space Operations, Systems Engineering, Technical Product Management, or related fields.

• Experience working in support of a U.S. government institution.
• Current DoD, DOC, NOAA, or NASA authorization to work (badge).
• Eligible for a Secret Clearance.
• Knowledge of space domain awareness, space situational awareness (SSA), space traffic coordination (STC), or space traffic management (STM) related topics.
• Examples of desired knowledge and skill sets may include, but are not limited to: orbital mechanics, astrodynamics, common analytical methodologies utilized in SSA/STC/STM, satellite operations, conjunction analysis, and data management.
• Familiarity with SSA associated US Space Force operational processes.
• Familiarity with Scaled Agile Framework (SAFe) processes.
• Proficiency in Jira, Jira Service Management, Confluence, Bitbucket and other Atlassian platform tools for board management and documentation.
• Mission-focused mindset to maintain awareness of real-time system issues while simultaneously advocating for long-term system improvements.

• Monitor the TraCSS development backlog for operations-related tasks to ensure software releases are mission-ready, procedurally documented, and aligned with 24/7 operational requirements, while advocating for system improvements that support mission execution.
• Coordinate with Systems Engineering and the development teams to maintain awareness of upcoming planned features used in operations for smooth integration into ops procedures upon release.
• Maintaining awareness of all operations-related Requirements Work Items (RWIs).
• Participating in decomposing mission needs into user stories and technical dependencies.
• Advocating for work prioritization based on mission urgency to align operational capabilities with Program Increments (PI).
• Review software releases and make recommendations to Ops Branch management on approval for deployment to ensure features meet mission safety and operational standards.
• Coordinate system upgrades and deployments with operational requirements, review and assess software release candidates for operational impact, identify gaps, and develop and maintain operational procedures and documentation.
• Engage with operations personnel to capture real-time feedback that informs TraCSS roadmap updates and maintain awareness of operations-related backlog items for their impact to Operations workflow and documentation using collaboration tools (such as Jira, Confluence, or equivalent).
• Support onboarding and refresher training aligned with system capabilities.
• Plan and execute operations evaluations and interagency exercises.
• Maintain awareness of system performance and operational issues to support continuous improvement.
• The Operations Products Coordinator shall work closely with the Training Coordinator to ensure new TraCSS features and capabilities are correctly captured and updated in all Training products, materials, and checklists.

The Office of Space Commerce (OSC) is developing the…