IT Business Systems Analyst - Data & Reporting

Job Summary

Infrastructure and Resilience IT (I&R IT) invites applications for an IT Business Systems Analyst
! This department provides a broad range of services in support of department programs, and Boulder campus-wide infrastructure and facilities. The group is responsible for systems and applications ranging from traditional Enterprise Applications and Information Technology (IT), to Operational Technology (OT) and Industrial Control Systems (ICS) such as Building Automation Systems (BAS), Supervisory Control and Data Acquisition (SCADA), along with the associated server, virtualization, networking, cybersecurity, backup, and data storage environments.

I&R IT includes the following work units:
Enterprise Systems, System Administration, and Client Representatives.

The Enterprise Systems work unit within I&R IT services include design, configuration, and implementation of new systems; consultation with users to identify appropriate solutions; and ongoing maintenance, administration of enterprise-class business applications (Asset Works AiM, Go, ReADY, Oracle Unifier, Meridian) used in the daily operations of I&R, Facilities Management, and Design & Construction groups within I&R. The department is also responsible for database administration (Oracle, Microsoft SQL, MySQL, PostgreSQL) of databases and data warehouses serving the department and its systems, including automation, data feeds, and Business Intelligence (BI) and reporting.

This role is an individual contributor within the Enterprise Systems work unit, responsible for supporting the day-to-day operation of enterprise business applications and delivering data and reporting solutions supporting Facilities Management and Capital Projects operations, including troubleshooting, configuration, and vendor coordination. This role implements and takes ownership of assigned application support, operational, and data-related work, including user support, system coordination, issue resolution, and development of Power BI reporting and data analysis solutions.

The position is a key contributor for both system support and data-driven decision‑making, ensuring enterprise systems are effectively used and reporting and analytics needs are met in a reliable and maintainable way. Data and reporting responsibilities are closely aligned with operational and application support priorities. This role includes hands‑on operational work (tickets, user requests, issue resolution).

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

The I&R Office areas of responsibility include long-range capital planning, architecture, design and construction, the operation and maintenance of all campus facilities and utilities, transportation services, workplace accident prevention and the creation of a safe working environment for campus employees, environmental health and safety, campus logistics, and efforts around sustainability and resiliency. Beyond creating a safe and secure environment, the department is embarking on several projects that are key to the strategic vision of the campus including: crafting a clear and comprehensive framework and methodology for campus master planning, developing strategies and tactics to improve campus sustainability and resiliency, and dynamically working within the campus and with our community partners to positively impact humanity.

Enterprise Application Support & Operations

• Provide daily application support for enterprise systems (e.g., Asset Works AiM, Oracle Unifier, Meridian), including service requests, user access, issue resolution, and general system support.
• Solve system and data‑related issues, including data quality concerns, reporting discrepancies, and system‑data alignment.
• Support application updates, testing, validation, and implementation activities to ensure…