IT Support Specialist - Temporary

Company Overview

Corden Pharma is a leading full‑service Contract Development and Manufacturing Organization (CDMO) specializing in active pharmaceutical ingredients (APIs), excipients, drug products (DPs), and packaging. With around 3,000 employees worldwide, we help pharmaceutical and biotech companies manufacture medicines with the ultimate goal of improving people’s lives. Our network, spanning Europe and the U.S., provides flexible and specialized solutions across six technology platforms:
Peptides, Lipids & Carbohydrates, Injectables, Highly Potent & Oncology, Small Molecules, and Oligonucleotides. We strive for excellence in supporting this network and are committed to delivering the highest quality products for patient well‑being.

THIS IS NOT A CORDEN PHARMA EMPLOYEE POSITION. IT IS A SHORT‑TERM TEMPORARY POSITION EMPLOYED THROUGH A TEMPORARY AGENCY.

The IT Support Specialist supports all user desktop hardware and applications. This position performs a wide spectrum of IT tasks and requires both general and specific knowledge in many areas. The IT Support Specialist is a direct interface with Corden Pharma computer users.

• Provide support and training to all users on all company‑wide network systems.
• Track user support requests and system failures through the Help Desk System; assign tickets to other IT personnel, as needed.
• Configure and install PC hardware and software, including upgrades and special configuration scenarios.
• Configure and support all company‑approved mobile devices and applications.
• Provide new employees with an orientation of the computer systems and procedures.
• Handle inventories, files, and other IT‑related data processing tasks.
• Add new users in Microsoft AD as specified by account requests and perform other administrative functions within AD.
• Provide support for the Agilent Open Lab environment.

• Troubleshoot and fine‑tune print queues, print servers, connectivity issues, client configuration(s) as required, and monitor systems.
• Recommend, install, and configure LAN equipment, PCs, peripherals, and software.
• Assist in obtaining specifications and selecting computer software and equipment based on various factors including user needs and productivity.
• Maintain documentation for all hardware and software.
• Maintain and troubleshoot company cellular and VoIP Phone Systems.
• Provide Conference Room Services: video conferencing support, AV setups, etc.

Provides guidance where appropriate. Participates in the budget process as required.

Corden Pharma Colorado (CPC) is a manufacturer of a variety of pharmaceutical products. In following Current Good Manufacturing Practices (cGMP), CPC manufactures in accordance with the U.S. Food and Drug Administration (FDA), International Council for Harmonisation Q7 (ICH), and other global regulations as applicable. This is critical as it is our mission to not place patients at risk due to inadequate safety, quality, or efficacy.

CPC’s Quality Management System, which incorporates cGMP, is designed to deliver this quality objective.

Associate Degree or equivalent from a 2‑year college or technical school, and 2 years related experience preferred; an equivalent combination of education and experience would be acceptable. IT related certifications are a plus.

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one‑on‑one and small group situations to customers, clients, and other employees of the organization.

Ability to calculate figures. Ability to apply concepts of basic algebra and geometry.

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

None.

The physical demands described here are…