More jobs:
Hybrid IT Help Desk Technician; Tier 1
Job in
Boulder, Boulder County, Colorado, 80301, USA
Listed on 2026-07-14
Listing for:
firstPRO 360
Full Time
position Listed on 2026-07-14
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
firstPRO 360 is seeking an IT Helpdesk Technician for a hybrid role in Colorado. The position supports a Windows environment and the M365 suite, with opportunities to learn Linux server support.
You will handle Tier 1 and Tier 2 incidents via phone, email, and in person, delivering excellent customer service while building strong relationships across the organization. The ideal candidate holds a Bachelor’s degree and has 4+ years of hands-on experience with Windows, O365, Exchange Online, Teams,
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