Help Desk Technician
Job in
Boulder, Boulder County, Colorado, 80301, USA
Listed on 2026-07-14
Listing for:
firstPRO 360
Full Time
position Listed on 2026-07-14
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Growing and stable company has an immediate need for an IT Helpdesk Technician on a direct hire basis. In this role, you will join a growing company with a reputation for promoting from within. This is a hybrid role in-office and at home, and you must have strong Tier 1 and Tier 2 experience. The schedule is 8am to 5pm MST.
Excellent opportunity for growth, full benefits and competitive pay!
Responsibilities- IT Support for a full range of users via phone, email, and in-person.
- Manage M365 apps, Exchange Online, Sharepoint, One Drive.
- Understands MDM for mobile phones.
- Installing, updating and repairing hardware and software as needed.
- Supporting a Windows environment. You will also have the opportunity to learn how to support Linux servers.
- Escalating issues as needed using a ticket system.
- Bachelor’s Degree.
- Great customer service and relationship skills.
- 4+ years’ experience with Windows, O365, Exchange Online, Teams, Sharepoint, One Drive, Active Directory, and Network Printers.
- Minimum 2 years of experience supporting PC's, Tablets, Printers, and Phones.
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