Senior UX Researcher, Tester

Senior UX Researcher, Trusted Tester

Boulder, CO, USA;
San Francisco, CA, USA;
Sunnyvale, CA, USA

At Google, we "Focus on the user and all else will follow." As a User Experience Researcher (UXR), you make this possible. You will join our multi‑disciplinary UX team, collaborating with Engineering and Product Management, to gather insights and create industry‑leading products. You’ll play a critical role in helping your team understand user needs and drive impact at all stages of product development, ensuring products are useful, usable, and helpful.

You will explore user behaviors and motivations by conducting primary research, including field studies, interviews, diary studies, ethnography, surveys, usability testing, and logs analysis. You will also grow within a supportive UXR community offering mentorship, regular meetups, and exclusive internal tools. The Global Business Organization (GBO) is the engine that powers Google’s full ecosystem of products and services to help customers and partners succeed and grow.

GBO includes the commercial arms of Ads sellers, business development teams, and customer services and support, as well as overlay programs that enable coordinated engagement with Google’s most complex and important customers and partners.

US: $159000 - $231000 (USD) + 15% bonus target + equity + benefits. Learn more about benefits at Google.

• Bachelor's degree or equivalent practical experience.
• 6 years of experience of experience in an applied research setting (e.g., product or academic), or similar.
• Experience with research methods (e.g., usability, studies, contextual inquiries, 1:1 interviews, unmoderated research studies).

• Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or a related field.
• 5 years of experience conducting UX research on products and working with executive leadership (e.g., Director level and above).
• 3 years of experience managing projects, and working in a large, matrixed organization.

• Influence stakeholders across organizations to gain support for research‑based, user‑centric solutions.
• Own project priorities in alignment with larger product goals, and oversee allocation of resources within the project.
• Drive ideas to improve products and services through research‑driven insights and recommendations.
• Lead teams to define and evaluate product, service, ecosystem impact.
• Own outlook and strategy discussions through research by analyzing, consolidating, or synthesizing what is known about users, product, service, or business needs.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents‑to‑be, criminal histories consistent with legal requirements, or any other basis protected by law.

See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.