Technical Writer

Responsibilities

• Perform as part of a collaborative writing team to document complex digital infrastructure systems, concepts and actions by translating highly technical concepts into clear, user-friendly documentation
• Draft, review, and maintain technical documents, including Concepts of operations, software/systems engineering guides, system operations manuals, testing procedures, and user knowledge articles
• Creates clear Standard Operating Procedures (SOPs), implementation guides, customer updates, and end-user documentation
• Translates technical drawings, pamphlets, and engineering consultations into formatted technical publications
• Leverages AI tools and prompt engineering to accelerate initial drafts, generate multiple formatting options, and enhance document accuracy
• Maintains and updates the web-based Knowledge Management portal and document repository
• Coordinates the lifecycle storage of system training plans, Alpha test reports, pre-deployment configuration cut sheets, and logical system diagrams
• Collaborates with engineering, operations, and IT Service Management (ITSM) teams to capture functional requirements or document activities
• Explains complex scientific and technical ideas in simple, concise language

• Must hold a current Top Secret SCI clearance with ability to obtain poly prior to start
• HS diploma/GED and 8+ years of experience, AA and 6+ years of experience, BS/BA and 4+ years of experience, MS/MA and 2+ years of experience, or PhD
• Exceptional writing, proofreading, and grammar skills
• Proven ability to distill complex, technical information into clear, concise, and accurate text under deadline pressure
• Ability to work both independently and collaboratively as part of a larger, multi-writer team
• Experience utilizing standard office suites and document publishing tools to develop base templates and manipulate output styles
• Willingness to learn new skills and new adapt to new environments