Product Support Manager — AI-Driven User Journeys Lead
Job in
Boulder, Boulder County, Colorado, 80301, USA
Listed on 2026-07-25
Listing for:
Google
Full Time
position Listed on 2026-07-25
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Google Fi in Boulder, CO is seeking a Product Support Manager to lead and optimize critical user journeys, working with product, engineering, and gUP teams to improve support experiences and drive key metrics.
You will mentor junior teammates, apply analytics, and help deploy AI-enabled self-service solutions, ensuring scalable support during Google’s growth and delivering cross-functional operational excellence.
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