IT Support Specialist - Temporary

Corden Pharma is a leading full-service Contract Development and Manufacturing Organization (CDMO) specializing in active pharmaceutical ingredients (APIs), excipients, drug products (DPs), and packaging. With around 3,000 employees worldwide, we help pharmaceutical and biotech companies manufacture medicines with the ultimate goal of improving people’s lives.
Our network, spanning Europe and the U.S., provides flexible and specialized solutions across six technology platforms:
Peptides, Lipids & Carbohydrates, Injectables, Highly Potent & Oncology, Small Molecules, and Oligonucleotides. We strive for excellence in supporting this network and are committed to delivering the highest quality products for patient well‑being.
OUR PEOPLE VISION We strive for excellence. We share our passion. Together, we make a difference in patients' lives.

THIS IS NOT A CORDEN PHARMA EMPLOYEE POSITION. IT IS A SHORT-TERM TEMPORARY POSITION EMPLOYED THROUGH A TEMPORARY AGENCY.

The IT Support Specialist supports all user desktop hardware and applications. This position performs a wide spectrum of IT tasks and requires both general and specific knowledge in many areas. The IT Support Specialist is a direct interface with Corden Pharma computer users.

Include the following. Other duties will be assigned.

• Provide support and training to all users on all company-wide network systems
• Track user support requests and system failures through the Help Desk System; assign tickets to other IT personnel, as needed
• Configure and install PC hardware and software, to include upgrades and special configuration scenarios
• Configure and support all company approved mobile devices and applications
• Provide new employees with an orientation of the computer systems and procedures
• Handle inventories, files, and other IT-related data processing tasks
• Add new users in Microsoft AD as specified by account requests and perform other administrative functions within AD
• Provides support for the Agilent Open Lab environment

• Troubleshoot and fine-tune: print queues, print servers, connectivity issues, client configuration(s) as required, and monitor systems
• Recommend, install, and configure LAN equipment, PCs, peripherals, and software
• Assist in obtaining specifications and selecting computer software and equipment based on various factors including user needs and productivity
• Maintain documentation for all hardware and software
• Maintain and troubleshoot company cellular and VoIP Phone Systems
• Provide Conference Room Services: video conferencing support, AV setups, etc.

Provides guidance where appropriate. Participates in the budget process as required.

Every individual is personally responsible for the safety and environmental aspects of his or her activities in the workplace. Each employee is expected to perform their job duties in a safe manner utilizing all their knowledge, training, ability, and experience.

Corden Pharma Colorado (CPC) is a manufacturer of a variety of pharmaceutical products. In following Current Good Manufacturing Practices (cGMP), Corden Pharma Colorado manufactures in accordance with the US Food and Drug Administration (FDA), International Council for Harmonisation Q7 (ICH), and other global regulations as applicable. This is critical as it is our mission to not place patients at risk due to inadequate safety, quality, or efficacy.

CPC’s Quality Management System, which incorporates cGMP, is designed to deliver this quality objective. Attainment is produced through the requisite participation and commitment of all staff across departments and at all levels within the company.

cGMP is the part of Quality Management System ensuring products are consistently produced to accurate quality standards. Adherence to clearly defined procedures, in compliance with the principles of cGMP, is required when performing operations across Corden Pharma Colorado.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The…