Engineering Technician

Engineer Technician

Assist in the basic setup and configuration of ITES. Follow detailed instructions to perform routine maintenance tasks on Linux-based systems for ITES. Document observations and steps taken during troubleshooting processes. Escalate issues to full-time Support Engineers or Associate Support Engineers as directed. Assist with basic RF cable management and hardware verification for ITES. Perform data entry and record-keeping related to support tickets.

Learn to identify common error messages and basic system behaviors. Adhere strictly to company safety protocols and operational guidelines. Participate in on-the-job training and seek clarification when needed. Must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time. Must be able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity.

Basic Linux Exposure:
Familiarity with turning on/off a Linux system, basic navigation in a graphical user interface (GUI) or understanding of simple command-line prompts (e.g., how to open a terminal). Basic RF Fundamental Knowledge:
Understands basic RF terminology and spectrum analysis measurements. Fundamental Computer Hardware:
Ability to identify basic computer components (e.g., CPU, RAM, hard drive, network port). Attention to Detail:
Ability to follow instructions precisely and meticulously record information. Communication:
Ability to communicate clearly with supervisors and team members regarding tasks and observations. Willingness to Learn:
Eagerness and openness to acquire new technical skills and knowledge. Reliability:
Punctual and consistent in performing assigned tasks. Team Player:
Ability to work cooperatively within a team structure. Bachelor's degree or Associate's degree and 1 year of Engineering Technician or related work experience or High School Diploma or equivalent and 2 years of Engineering Technician or related work experience. Optional:
Bachelor's degree in a technical field, or completion of a military technical or trade school program. Completion of a technical vocational program, IT certification (e.g., CompTIA A, Linux Fundamentals), military technical or trade school program, or 2 years of experience in a technical support or IT-related role. Works under supervision. Decision-making affects direct area of work and/or work group. Requires verbal and written communication skills to convey basic, routine factual information.

Tasks consist of a limited number of steps and can be referenced using directions or manuals