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IT Help Desk Specialist: End-User Support & Troubleshooting
Job in
Boulder, Boulder County, Colorado, 80301, USA
Listed on 2026-08-30
Listing for:
The GEO Group
Full Time
position Listed on 2026-08-30
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
BI Incorporated in Boulder, CO is seeking a help desk professional to act as a liaison for information systems issue management. You will screen, diagnose, and refer inquiries related to PCs and related systems.
A strong emphasis is on customer service and problem resolution. The role requires 1–2 years of related experience, basic knowledge of Windows OS, and the ability to work with the necessary software and databases; familiarity with MS Exchange and AD is a plus.
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