Information Technology; IT) Support Specialist

Job Summary

The Office of Contracts and Grants (OCG) within the Research &Innovation Office (RIO) seeks an Information Technology (IT)
Specialist to support OCG through the effective use of automation and technology solutions.

This position serves as the bridge between OCG staff and technology solutions. The incumbent will work closely with OCG staff,leadership, campus partners, and IT staff to find opportunities to streamline workflows, reduce manual effort, create transparency,and increase operational efficiency. The position reports to the Associate Director, Organizational Effectiveness in OCG and RIO,and is part of the Organizational Effectiveness Team.

This position will evaluate, implement, and maintain new technologies, including workflow tools, automation platforms,sponsored project management solutions, reporting dashboards,document management systems, and artificial intelligence-enabled tools.

This position will also coordinate technology-related projects,helping define requirements, manage implementation timelines,document decisions, communicate progress to partners, identify risks, and support successful adoption of new tools and processes.

The successful candidate will combine technical skills with strong customer service and business process analysis capabilities to helpmodernize OCG processes and improve the experience of faculty,staff, and campus partners.

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating aworkplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds toapply, including protected veterans and individuals with disabilities.

The mission of the Office of Contracts and Grants (OCG) is to helpCU Boulder faculty, staff, and students obtain and manage external funding for sponsored projects throughout the lifecycle of anaward.

The Office of Contracts and Grants (OCG) is the University of Colorado Boulder's Authorized Organizational Representative (AOR) and is the Office of Record for the administration of sponsored projects for the CU Boulder campus. As the authorizedrepresentative, OCG submits proposals, and negotiates and acceptssponsored research and service agreements, non-disclosureagreements and material transfer agreements on behalf of the Boardof Regents.

• Identify OCG process challenges and improvement opportunities.
• Translate business needs into technical solutions.
• Recommend technology solutions that improve sponsored projectadministration, efficiency, transparency, and service.
• Develop and maintain automation to reduce repetitiveadministrative work.
• Support configuration and implementation of electronicworkflows, notifications, routing processes, dashboards, anduser-facing tools.
• Assist with system integrations and data exchange betweencampus applications.
• Test, evaluate, and support implementation of new technology solutions, including AI, to improve OCG operations and researchersupport.
• Assist in evaluating user experience and finding opportunities to simplify interactions with OCG technology solutions.

• Coordinate technology initiatives supporting OCG staff.
• Track project timelines, tasks, progress of work, risks, and dependencies.
• Communicate project progress and implementation updates topartners.
• Maintain project documentation, meeting notes, action items,and implementation plans.
• Assist in ensuring projects meet business objectives and userneeds.

• Coordinate documentation and training materials.
• Provide individual and group training on technology tools.
• Serve as a resource to OCG staff regarding system functionalityand standard processes.

• This position will be either remote or hybrid depending on the candidate's needs.
• This position is fully funded through 1 year, with a secondyear dependent on funding.
• We are unable to offer visa sponsorship for this position.

• The annual salary range is $62,400 - $70,000.

At the University of Colorado Boulder , we are committed to supporting the holistic health and well-being of our employees. Our comprehensive benefits package includes medical,dental, and retirement plans; generous paid time off; tuition assistance for you and your dependents; and an ECO Pass for local transit. As one of Boulder County’s largest employers, CU Boulder offers an inspiring academic community and access to world-class outdoor recreation.

Explore additional perks and programs through the CU Advantage program.

Be ambitious. Be inspired. Be Boulder.

• Bachelor’s degree in information technology, Computer Science,Information Systems, Business Analytics, Public Administration, orrelated fields.
• An equivalent combination of education and experience may substitute.

• Ability to translate operational needs into…