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Bilingual IT Service Desk Analyst; L1

Job in Boulder, Boulder County, Colorado, 80301, USA
Listing for: Auxis
Full Time position
Listed on 2026-09-30
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 45000 - 70000 USD Yearly USD 45000.00 70000.00 YEAR
Job Description & How to Apply Below
Position: Bilingual IT Service Desk Analyst (L1)

Auxis is seeking a Service Desk Analyst (L1) in Colorado to provide initial IT support, handle tickets, and ensure quick resolutions with high customer satisfaction. The role involves phone, chat, and email-based assistance, with escalation to Tier 2/3 when needed, and collaboration with cross-functional teams.

The ideal candidate will have ITIL knowledge, solid ticketing experience, and familiarity with remote support tools.

The Bilingual IT Service Desk Analyst (L1) role at Auxis is now open for applications in CO, United States.

We have an opening for a Bilingual IT Service Desk Analyst (L1) in CO, United States within IT & Technology.

This role, Bilingual IT Service Desk Analyst (L1) at Auxis, could be your next career step.

Are you ready to take on the Bilingual IT Service Desk Analyst (L1) role at Auxis?

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