Senior Project Coordinator, Laboratory Services

Senior Project Coordinator, Laboratory Services

Boulder, CO

Location:

Onsite, Boulder, Colorado

The Senior Project Coordinator plays a critical role in supporting the successful execution of translational research projects at Foresight Diagnostics. This individual serves as a highly cross‑functional and customer‑facing operational lead responsible for coordinating sample logistics, managing project timelines, communicating with external partners, and ensuring timely, high‑quality delivery of laboratory services and data.

The role serves as the operational bridge between external customers—including biopharmaceutical companies, clinical research organizations (CROs), and academic research partners—and internal teams across Laboratory Services, Clinical Operations, Bioinformatics, Software, and Alliance Management. The Senior Project Coordinator oversees end‑to‑end project coordination activities from study startup through data delivery while driving operational excellence, proactive communication, and customer satisfaction.

In addition, this role directly manages other Laboratory Services team members and partners closely with laboratory leadership to optimize sample flow, sequencing prioritization, turnaround time, and project execution in a fast‑paced, highly regulated environment.

This position reports to the Director, Laboratory Operations.

• Serve as the primary operational point of contact for external customers, including biopharma sponsors, CROs, and research collaborators.
• Coordinate study startup activities, operational readiness, communication plans, and project execution strategies with internal and external stakeholders.
• Manage customer communications regarding sample receipt, processing progress, timeline updates, risks, delays, and data delivery milestones.
• Coordinate inbound and outbound sample shipments, manifests, reconciliations, and chain‑of‑custody activities.
• Facilitate timely and accurate return of project data, reports, and study deliverables to external partners.
• Manage sample return, storage, archival, and destruction activities according to study requirements and contractual obligations.
• Build strong working relationships with internal and external stakeholders while maintaining a high level of professionalism and customer service.

• Coordinate sample flow and project prioritization across laboratory operations to support turnaround time commitments and customer expectations.
• Monitor sequencing queues, laboratory capacity, instrumentation availability, and workflow bottlenecks to optimize operational efficiency.
• Track project progress through accessioning, sample processing, sequencing, analysis, and reporting workflows.
• Ensure reprocessing activities and operational escalations when quality or performance requirements are not met.
• Ensure all expected samples for internal and external projects are received, processed, and resulted appropriately.

• Maintain accurate and complete project tracking information within LIMS, Salesforce, JIRA, dashboards, and other operational systems.
• Reconcile contracted sample volumes against received samples, completed testing, and delivered results.
• Monitor sample query workflows and coordinate resolution of missing, discrepant, or corrected information with internal teams and external partners.
• Develop and maintain detailed project trackers, operational dashboards, and status reports for internal and customer‑facing updates.
• Support laboratory forecasting and planning activities through tracking of sample volume projections, project timelines, and operational constraints.

• Review sample quality metrics and coordinate reprocessing workflows in partnership with laboratory leadership.
• Lead investigations related to operational deviations, sample discrepancies, nonconformances, and corrective actions.
• Coordinate sample inventory activities, freezer audits, reconciliations, and documentation management.
• Identify opportunities to improve operational workflows, communication processes, and project…