Assistant General Manager

The Assistant General Manager plays a vital role in guiding daily operations, supporting the team, and delivering meaningful results through a commitment to people, performance, and growth. In this role, you will recruit, develop, and inspire those around you — all while staying true to the values and standards that define who we are and what we stand for. If you are someone who embraces challenges and is motivated by both personal and professional advancement, this opportunity was crafted with you in mind.

You bring a natural ability to lead, a steady hand in the face of change, and a genuine dedication to creating exceptional experiences for every customer who walks through our doors. With your upbeat energy, collaborative spirit, and passion for community, you are exactly the kind of person our team rallies around — and we could not be more excited to welcome you.

• Target compensation of $29.50 per hour
• Performance-based bonus opportunities
• Health insurance with 50% employer contribution
• Must be a minimum of 21 years of age
• 401(K) plan with 4% employer match
• Two weeks PTO with a 35–38 hour workweek

• High school diploma or GED required
• Minimum of two years of service industry experience and one year in a supervisory or delegating role
• Ability to lift up to 50 lbs and stand for the duration of a shift
• Availability to work 35–38 hours per week including nights, weekends, and holidays per shop needs

• Assist the General Manager in recruiting, onboarding, training, and developing high-performing teams
• Deliver consistent, engaging customer experiences that foster a customer-centric shop culture
• Oversee daily operations including inventory, cleanliness standards, task delegation, and shift execution
• Communicate with clarity and purpose to drive team accountability, performance, and a culture of pride
• Conduct interviews, performance documentation, 1:1 meetings, and weekly team communications