Veterinary Receptionist - Security

Fountain Valley Animal Hospital is Hiring a Veterinary Receptionist!

Role: Veterinary Receptionist

Status: Full-time

Salary: $18 - $19/hour

Schedule: Monday through Friday; no nights, weekends, or holidays

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts

Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance

Lifestyle Perks You'll Appreciate: Six paid holidays and an Employee Assistance Program

• Monday through Friday schedule with no nights, weekends, or holidays
• Supportive, collaborative team that genuinely enjoys working together
• Consistent scheduling that promotes a healthy work‑life balance
• Positive workplace where kindness, communication, and teamwork come first
• Opportunities to continue learning and growing professionally
• Leaders who value your ideas and appreciate your contributions
• A hospital culture that celebrates individuality and teamwork

• Welcome clients and patients with warmth, professionalism, and compassion
• Answer phones, route calls, and respond promptly to client inquiries
• Schedule appointments and manage a busy multi‑doctor calendar
• Check patients in and out while maintaining accurate client and patient records
• Process invoices, collect payments, and review estimates with clients
• Communicate hospital services, policies, and recommendations clearly and compassionately
• Maintain a clean, organized reception area and welcoming lobby
• Manage medical records, appointment reminders, and other administrative tasks
• Collaborate closely with doctors and technicians to provide an exceptional client experience

• Previous veterinary receptionist or client service experience preferred
• Familiarity with veterinary terminology and hospital workflows is a plus
• Outstanding communication and customer service skills
• Strong organizational and multitasking abilities
• Confidence using computers and learning new software
• Positive attitude and commitment to teamwork
• Compassion for clients, patients, and coworkers
• Ability to remain calm, organized, and professional in a fast‑paced environment

• A workplace where your contributions are genuinely appreciated
• Leaders who encourage your professional growth and development
• Meaningful relationships with clients, patients, and teammates
• A supportive culture where everyone is willing to help one another
• Meaningful work helping pets and the people who love them
• A team that believes veterinary medicine should be both rewarding and enjoyable
• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full‑time only)
• 529 Savings Plan
• Tuition Support Program (full‑time only)
• Health Insurance, including medical, dental, and vision (full‑time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long‑term disability, legal plan, and employee, spouse, and child‑dependent life insurance (full‑time only)
• Up to three weeks of full pay for the birth or adoption of a child (full‑time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Quarterly Team Rewards Bonus Program
• Continuing education allowance
• Six paid holidays (full‑time only)
• Employee Assistance Program
• Employee discount program

Diversity, equity, inclusion, and belonging are core values at Fountain Valley Animal Hospital and Vetcor. We are committed to building an inclusive, equitable workplace where every team member feels safe being their authentic self, truly belongs, and is empowered to reach their highest potential.

• Paid Time Off
• Paid Holidays

• Vetcor University – training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• Vet Life Days – rotate to a sister hospital

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus