Veterinary Receptionist - Security

Fountain Valley Animal Hospital is Hiring a Veterinary Receptionist!

Role: Veterinary Receptionist

Status: Full-time

Salary: $18 - $19/hour

Schedule: Monday through Friday; no nights, weekends, or holidays

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts

Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance

Lifestyle Perks You'll Appreciate: Six paid holidays and an Employee Assistance Program

• Monday through Friday schedule with no nights, weekends, or holidays
• Supportive, collaborative team that genuinely enjoys working together
• Consistent scheduling that promotes a healthy work‑life balance
• Positive workplace where kindness, communication, and teamwork come first
• Opportunities to continue learning and growing professionally
• Leaders who value your ideas and appreciate your contributions
• A hospital culture that celebrates individuality and teamwork

• Welcome clients and patients with warmth, professionalism, and compassion
• Answer phones, route calls, and respond promptly to client inquiries
• Schedule appointments and manage a busy multi‑doctor calendar
• Check patients in and out while maintaining accurate client and patient records
• Process invoices, collect payments, and review estimates with clients
• Communicate hospital services, policies, and recommendations clearly and compassionately
• Maintain a clean, organized reception area and welcoming lobby
• Manage medical records, appointment reminders, and other administrative tasks
• Collaborate closely with doctors and technicians to provide an exceptional client experience

• Previous veterinary receptionist or client service experience preferred
• Familiarity with veterinary terminology and hospital workflows is a plus
• Outstanding communication and customer service skills
• Strong organizational and multitasking abilities
• Confidence using computers and learning new software
• Positive attitude and commitment to teamwork
• Compassion for clients, patients, and coworkers
• Ability to remain calm, organized, and professional in a fast‑paced environment

• A workplace where your contributions are genuinely appreciated
• Leaders who encourage your professional growth and development
• Meaningful relationships with clients, patients, and teammates
• A supportive culture where everyone is willing to help one another
• Meaningful work helping pets and the people who love them
• A team that believes veterinary medicine should be both rewarding and enjoyable
• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full‑time only)
• 529 Savings Plan
• Tuition Support Program (full‑time only)
• Health Insurance, including medical, dental, and vision (full‑time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long‑term disability, legal plan, and employee, spouse, and child‑dependent life insurance (full‑time only)
• Up to three weeks of full pay for the birth or adoption of a child (full‑time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Quarterly Team Rewards Bonus Program
• Continuing education allowance
• Six paid holidays (full‑time only)
• Employee Assistance Program
• Employee discount…