Quality Management Systems Specialist

Company Description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world's most complex challenges related to water scarcity, quality, productivity, and energy.

Together, we pursue a shared mission to create a more sustainable future.

Position Summary

Our Analytical Solutions product line business has an exciting opportunity available for a Quality Management System (QMS) Specialist. The QMS Specialist will be responsible for managing all aspects of site-wide ISO compliance efforts including facilitating external and internal audits of the quality management system and product regulatory compliance. A key interface with operations, engineering, manufacturing, supply chain, logistics, customers, vendors, and third‑party compliance partners to ensure quality management systems requirements are met.

The person in this role must have the ability to develop training materials to continually improve an ISO certified site. Evaluate risk to the organization and its customers by auditing product quality plans, product design and development records, and other QMS related documented information. Coordinates site‑wide customer and third‑party compliance audits. Make recommendations for corrective actions and risk‑reducing measures, based on trends in audit findings.

• Lead the development, implementation, and improvement of the Company’s QMS to maintain compliance with ISO requirements (ISO 9001, ISO 17025, and ISO 17034)
• Author, review, or revise QMS‑relevant controlled documents
• Support QMS alignment with other company programs and management systems
• Coordinate QMS internal and external audits
• Administrator for QMS related business systems such as QMS document control, QMS record controls, and QMS learning management
• Develop and facilitate QMS training plans
• Manage the QMS Corrective Actions process and confirm effectiveness
• Develop, implement, maintain and improve quality assurance systems, including tools, policies, training and processes
• Assist problem‑solving team and participate in continuous improvement initiatives
• Manage quality data for accuracy and report generation
• Ensure processes for products and services conform to established company, customer, and regulatory requirements
• Support product compliance regulations (RoHS, REACH, Conflict Minerals, etc.) and document compliance for customer inquiries
• Review, analyze and report on quality discrepancies related to processes
• Improve training and auditing while following up with process owners for lean, focused improvements using the Plan–Do–Check–Act (PDCA) cycle
• Comply with all company policies including inclusion and diversity, quality, and environmental, health, and safety

• Quality Assurance and/or Lean Six Sigma Certification
• Certified lead auditor ISO 9001:2015 and working experience as an ISO internal auditor
• Project planning and organization
• Experience developing QMS documents, procedures, and work instructions
• Knowledge of problem‑solving methodologies such as PDCA, root cause corrective action (RCA) and CAPA, etc.
• Knowledge and application of quality concepts such as Lean Manufacturing, 5S, Six Sigma, ISO 9001:2015, ISO 17025:2017, ISO 17034:2016 standards
• Cross‑organizational collaboration and influencing decisions
• Cross‑organizational business prioritization in a global team environment
• Proficient in Google Suite applications and common AI tools. Business software systems commonly used such as SAP, Salesforce, and Tableau.
• Effective and engaging presentation skills
• Written and oral communication skills
• Strong background in manufacturing

• Bachelor's Degree in engineering, systems management,…