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Quality Assurance Manager – TS/SCI Polygraph
Job in
Boulder, Boulder County, Colorado, 80301, USA
Listed on 2026-07-20
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-20
Job specializations:
-
Quality Assurance - QA/QC
QA Specialist - Analyst/Manager
Job Description & How to Apply Below
- Lead quality assurance activities across engineering, operations, and tech refresh services, ensuring alignment with program objectives, service levels, and performance standards
- Develop, monitor, and report on performance metrics, KPIs, and quality measures to identify gaps, assess trends, and drive continuous improvement
- Support enterprise planning, governance, and oversight activities, including audits, evaluations, program reviews, and compliance checks
- Coordinate with leadership, project managers, and service owners to implement process improvements, strengthen documentation, and ensure quality throughout the service lifecycle
- Provide quality assurance for scheduling, coordination, lifecycle planning, and management activities, ensuring accuracy, completeness, and alignment with program requirements
- Contribute to risk management, readiness assessments, and strategic reviews to support informed decision making and high-quality service delivery
- 6+ years of related experience
- US Citizenship Required
- Bachelor’s degree in an IT-related field, or 10+ years of relevant IT experience in lieu of a degree
- Active TS/SCI clearance with Polygraph
- Experience performing quality assurance or quality management in large scale IT, engineering, or operations environments
- Ability to analyze performance metrics, evaluate trends, and identify improvement opportunities
- Strong understanding of ITIL, ITSM, or similar service management frameworks
- Excellent communication, coordination, and documentation skills, with the ability to collaborate effectively across diverse technical teams.
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