Winter F&B Assistant Manager - Forage and Feast

Copper Mountain Resort is a vacation destination located 75 miles west of Denver, Colorado in the heart of the Rocky Mountains. Three vibrant, pedestrian-friendly village areas host lodging, retail outlets, restaurants, bars, and family activities. During the winter months, Copper's world-class terrain offers skiing and riding for all ages and abilities. Each summer, the mountain transforms into a playground for hikers, mountain bikers, and anyone seeking a genuine Colorado experience.

Copper Mountain Resort is also home to Woodward Copper action-sports camps, programs, and training facility.

F&B Assistant Manager - Forage and Feast

Seasonal

• Compensation:
  Proposed hiring rate of $2,222.46 to $2,330.77+ biweekly amount, actual pay will be adjusted based on experience.
• Benefits:
  This is a seasonal position eligible for season pass for employees/dependents and privileges at several other resorts. Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available.

Assists Forage and Feast Manager with overall management of the day-to-day operations. Works on the floor during open hours, assisting staff wherever needed, touching tables, and ensuring guest satisfaction, handling end of day financial reporting and other tasks as assigned. Assistant manager also works with other departments at the resort to ensure guest satisfaction on private events, resort events/special groups and partnership events.

• Ensure overall quality management of the food and beverage for Forage and Feast including the bar operations and banquet functions.
• Maintain a refined, high level of quality in food and beverage output and presentation.
• Ensure employee satisfaction (engage in staff retention programs, motivation, and development)
  • Create and establish environment where staff feel safe, heard and are able to contribute ideas to the function and growth of the business.
  • Promote fun, professionalism, and safety.
• Responsible for supervision of restaurant staff.
• Responsible for training of staff, to include daily operations, restaurant expectations, safety trainings.
• Responsible for having some knowledge and understanding of each line level position including, cooks, busser, host, bartender, and server.
• Work closely with Forage and Feast Manager to develop, implement, and maintain satisfactory training program for restaurant staff. Including but not limited to:
  • Create an in-house employee handbook.
  • Create a "front of the house" training handbook and exam.
  • Create a culinary based training handbook and exam.
• Conduct regular training check ins and re-training opportunities.
• Monitor training programs and ensure that training is done consistently for all jobs. Utilize employee training handbooks and exams and track individual employees training performance within the employee's file.
• Works on the floor during periods of high volume, covering any position needed and ensuring adherence to established restaurant expectations by all restaurant staff.
• Utilize the employee performance appraisal process to develop and improve employee performance. Including but not limited to:
  • Conduct mid-season performance appraisals with all line staff.
  • Conduct quarterly performance appraisals with direct reports.
• Responsible for maintaining consistent and fair disciplinary procedures.
  • 1st is formal verbal (documentation still must be maintained)
  • 2nd + is formal written.
  • All employees will have a file that will be maintained by all members of the management team to ensure consistency.
• Maintains positive communication with staff and management. Including but not limited to:
  • 1 general staff meeting per month.
  • Ensure 'one on one' meetings are being…