PHARMACY/TECHNICIAN
Listed on 2026-05-31
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Key Responsibilities
Provide exceptional customer service to help people live healthier lives by treating customers and employees fairly and ethically, creating a safe, clean, inclusive environment, and ensuring right products, services, and care at the right time with fair pricing.
Provide direct patient intervention by rendering health and wellness services consistent with state and federal laws.
Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.
Serve in the Colorado region where King Soopers operates, upholding its mission to “Feed the Human Spirit” and delivering outstanding experiences to customers, communities, and one another.
Benefits and Growth OpportunitiesWe help feed your future by providing comprehensive benefits that support associate well‑being, including:
- A wide range of healthcare coverage (medical, dental, vision, prescription) through company plans or collective bargaining agreements.
- Flexible scheduling in full‑ and part‑time roles with paid time off, holiday and sick pay based on eligibility and length of service.
- Emotional and financial support via free counseling and confidential financial tools and coaching.
- Associate discounts on purchases, travel, technology and more.
- Up to $21,000 in tuition reimbursement over your career through the Continuing Education program.
- Potential for growth via training programs and diverse career pathways.
- High School Diploma or GED.
- Must be 18 years old.
- Ability to handle highly confidential information.
- Meets minimum state requirements to perform the functions related to the position.
- Must be able to perform the essential job functions of this position with or without reasonable accommodation.
- Any previous comparable experience.
- Equivalent experience of a pharmacy clerk.
- Familiarity with EPRN.
- Compliance with local, state and federal regulations; reporting all illegal activity, including robbery, theft or fraud.
- Compliance with and reinforcement of all food safety, sanitation and safety regulations/guidelines/programs according to company, local, state, and federal health code regulations; identifying unsafe conditions and notifying store management.
- Understanding and performing ordering functions with primary and secondary wholesalers.
- Knowledge of computerized inventory management, control, and ordering of medications, devices, supplements, and supplies.
- Maintenance of departmental standards, keeping workstations and customer waiting areas clean and organized.
- Counting, measuring and preparing specified products using company best practices.
- Accurate completion of billing procedures to ensure best value to customer and company.
- Answering phone and triage calls and inquiries as appropriate.
- Understanding and adherence to guidelines on accepting and tendering vendor coupons, limits on cash shortages, and company shrink guidelines.
- Understanding and following cash register operation and all cashier handling policies.
- Providing a stellar customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
- Assisting pharmacist in all responsibilities except those that require professional judgment.
- Knowledge of HIPAA regulations and company policies regarding data privacy.
- Support of company health and wellness initiatives.
- Putting away legend orders, including Central Fill deliveries.
- Ability to work cooperatively in a high‑paced, sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
- Providing support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
We seek candidates who are caring, purpose‑driven and eager to learn—whether you’re looking for a part‑time role or a new career path, we encourage you to apply.
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