Retail Store Associate

Location: Boulder, CO

Type: PT & FT openings, based on availability

Compensation: $21-23/hr

Reports to: Ripton Shop Manager

As a Retail Shop Associate, you'll represent the brand in a boutique‑style space connected to our HQ. You'll work with the Shop Manager to deliver a thoughtful, product‑driven experience in guiding new and core customers in understanding technical features and materials, finding the right fit, and resonating to what sets Ripton apart. While supporting daily operations, this role will help bring the brand to life through marketing activations, product launch execution and driving seasonal promos.

This is a hands‑on retail roll with room to grow.

• Deliver a welcoming and informed in‑store experience that reflects the new space
• Help all customers with exceptional product knowledge in fit, function and line selection
• Process in‑store purchases, returns, exchanges and warranties
• Keep the vibe consistent with the occasional espresso pull and flipping vinyl to B side
• Maintain a clean, organized and well‑merchandised shop aligned to brand standards
• Seamlessly deliver on delegated projects from the Shop Manager
• Perform opening and closing duties as scheduled, sometimes solo
• Ensure restock, backstock and inventory procedures function like a fine‑tuned machine
• Elevate the Ripton brand during local events and local community engagements

• 1‑2+ years retail experience required, preferably outdoor apparel
• Works well in a tight‑knit team; self‑motivated and organized
• Strong communication skills written and verbal
• Comfortable with learning and using various digital tools and systems
• Interest in style, design and outdoor culture beyond the traditional lense
• Enthuasism for Ripton’s brand and mission
• Shopify, inventory handling and event experience is a plus

This role offers in‑depth exposure to many parts of the business. There is opportunity to bring your customer experience expertise to various off‑site events, pop‑ups and new store openings with Ripton’s marketing and ops teams. You'll work closely with our entire team and contribute directly to the brand’s success.