Retail Store Associate

Type: PT & FT openings, based on availability

Compensation: $21-23/hr

Reports to: Ripton Store Manager

As a Retail Store Associate, you’ll represent the brand in a boutique-style space connected to our HQ. You’ll work with the Store Manager to deliver a thoughtful, product-driven experience in guiding new and core customers in understanding technical features and materials, finding the right fit, and resonating to what sets Ripton apart. While supporting daily operations, this role will help bring the brand to life through marketing activation support, product launch execution and driving seasonal promos.

This is a hands‑on retail role with room to grow.

• Deliver a welcoming and informed in‑store experience that reflects the new space
• Help all customers with exceptional product knowledge in fit, function, and line selection
• Process in‑store purchases, returns, exchanges and warranties
• Keep the vibe consistent with the occasional espresso pull and flipping vinyl to B side
• Maintain a clean, organized and well‑merchandised shop aligned to brand standards
• Seamlessly deliver on delegated projects from the Shop Manager
• Perform opening and closing duties as scheduled, sometimes solo
• Ensure restock, backstock and inventory procedures function like a fine‑tuned machine
• Elevate the Ripton brand during local events and various community engagements

• 1-2+ years retail experience required, preferably apparel or outdoor apparel
• Works well in a tight‑knit team; reliable, organized, flexible yet delivers consistently
• Self‑motivated, organized with strong verbal and written communication skills
• Comfortable with learning and using various digital tools and software systems
• Interest in style, design, and outdoor culture beyond the traditional lenses
• Enthusiasm for Ripton's brand and mission
• Shopify, inventory handling, event experience is a plus

This position offers in‑depth exposure to many parts of the business with high growth potential. There is opportunity to bring your customer expertise to various off‑site events, pop‑ups, and new store openings with Ripton’s marketing and operations teams. You’ll work closely with our small team and contribute directly to the brand’s success.