Senior Sales Manager - Specialty Retail

Launched in 2014 by former philosophy professor David Barnett, Pop Sockets is a global digital-lifestyle company that sells empowering, fun, and expressive products that improve people’s digital lives. Pop Sockets has sold close to 300 million of its iconic phone grips in 75 countries and now has an expanding ecosystem of related products, including phone cases, wallets, mounts, batteries, and chargers.

Our mission is to empower enhanced mobile functionality, self-expression, and authentic human connection. We imagine an Eternal Positivity Machine that sparks joy, creativity, and meaningful relationships. We bring this vision to life by upholding the highest standards in materials, packaging, logistics, and design—while ensuring our supply chain and labor practices remain ethical, responsible, and transparent.

In 2021, Pop Sockets was honored as one of Fast Company’s World's Most Innovative Companies.

We are seeking a highly driven, detail-oriented account manager to manage and grow the company’s Specialty Channel portfolio, including Department Stores, Book/Toy/Fandom Retail, and Promo partners.

Reporting directly to the SVP of Global Sales, this role balances strategic relationship management with highly detail-oriented execution to drive sell‑in, optimize sell‑through, and deliver category growth across a diverse and dynamic retail landscape. The primary responsibility of the Sr. Sales Manager will be to nurture client relationships by understanding their needs, developing strategic account plans, negotiating contracts for new businesses, and ensuring the highest level of customer service to enable long‑term revenue growth and retention.

As a key contributor within our most strategic sales channel, this role will need to be a strong collaborator that possesses equally strong communication skills to drive transparency across all stakeholders in strategic development and solution creation. Lastly, this role requires a self‑starting strategic thinker with a drive to win and a sense of urgency to compete in the fast‑paced consumer products industry.

Responsibilities:

· Account Leadership & Relationship Management:

-Develop channel strategy, including joint business plans and quarterly/seasonal strategies tailored to each retailer’s unique format and shopper base.

-Serve as the primary owner for all Specialty Retail accounts, including department stores, pop culture retailers, book/toy chains, and promo/closeout buyers.

-Build and maintain strong relationships across buying, planning, supply chain, and marketing teams.

· Sales Planning & Business Growth:

-Own revenue forecasting, opportunity sizing, and performance analysis for each account.

-Drive new distribution expansion opportunities across categories and sub classifications.

-Manage seasonal pitches, category reviews, product previews, and promotional negotiations.

-Identify white‑space opportunities for limited editions, fandom tie‑ins, or exclusive product collaborations.

-Manage external partners, including outside sales agencies and distributors to unlock growth opportunities.

· Promo Channel Management:

-Drive the Corporate Promo channel strategy, positioning it as a high‑impact consumer discovery and brand awareness engine while delivering profitable revenue growth.

-Manage and grow the existing supplier partner relationship, ensuring alignment on brand standards, product assortment, and pricing.

-Track and report performance metrics, including revenue, margin, customer reach, and repeat business.

-Identify and pursue new corporate promo opportunities, including agencies, distributors, B2B platforms, and strategic brand partnerships.

-Ensure brand integrity and channel discipline, including logo usage, customization guidelines, packaging, and distribution controls.

· Operations & Merchandising Execution:

-Ensure flawless item setup, content accuracy, packaging readiness, and in‑store merchandising execution in collaboration with Sales Operations and Marketing.

-Track inventory levels, replenishment performance, and sell‑through trends; proactively address risks ranging from stock‑outs to slow‑moving SKUs.

-Manage order flow, PO accuracy, and shipping…