Hydronic Plumbing & Heating Inside Sales & Service Representative
Listed on 2026-06-20
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Sales
Sales Representative, Customer Success Mgr./ CSM
Hydronic Plumbing & Heating Inside Sales & Service Representative
Dahl, 3180 Sterling Circle, Boulder, Colorado, United States of America
Job DescriptionPosted Wednesday, June 17, 2026 at 5:00 AM | Expires Saturday, August 1, 2026 at 4:59 AM
Hajoca Corporation is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858,
Hajoca is a company based on the principles of “Service, Integrity, Reliability,” and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history,
Hajoca has played an active role in shaping advances in plumbing. We attribute our success to two simple truths; a unique business philosophy and talented people.
Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future.
Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business. A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. Our PCs conduct business under unique trade names and offer a customized business approach, honoring what’s special about each local marketplace.
Dahl Boulder is one of those trade names and is looking for a Hydronic Plumbing & Heating Inside Sales & Service Representative at their Boulder, CO location. Our location is a full‑service plumbing supply business supporting the Boulder County market with a focus on residential new construction and remodeling jobs as well as commercial hydronic work.
Our market is fun and fast paced. If you’re looking to be a part of a growing best‑in‑class business and learn from an experienced team specializing in hydronics, this is your calling! We welcome anyone with experience in the plumbing world to apply, but experience in hydronic heating is an added plus!
Pay for Hydronic Plumbing & Heating inside Sales & Service Representative is between $20 and $30 per [hour/year] at this location. Final date to receive applications July 31, 2026
About the Role:You will:
- Meet or exceed the sales targets established by your Manager.
- Work with the Profit Center Manager to establish revenue and margin targets.
- Accurately process Sales Orders and Bids generated through telephone sales transactions.
- Assist customers who pick up their order at our Profit Center.
- Find innovative ways to grow sales with existing customers and become their trusted advisor.
- Generate sales leads that develop into new customers.
- Identify opportunities for value‑added services and articulate our solutions.
- Investigate and resolve customer problems, address pricing deductions and material returns timely and in accordance with Company policy and procedure, and follow up to ensure resolution and customer satisfaction.
- Support Counter and Outside Sales activities and all Profit Center activities as part of our Profit Center team.
- Communicate to the Profit Center Manager and Credit Manager any changes in a customer’s business that might cause a credit risk.
- Successfully complete required safety and compliance training programs as assigned.
- Perform other reasonably related duties as assigned by immediate supervisor and other management as required.
1 year of experience in customer service or inside sales; contractor sales preferred.
Knowledge of products sold in the Profit Center preferred.
Our ideal candidate will also:- Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, and customer contact files, and to analyze customer data.
- Demonstrate outstanding customer service, telephone/verbal communication, and generous listening skills.
- Demonstrate product knowledge to answer customer questions and identify opportunities to upsell or cross sell.
- Build influential relationships and trust with customers and vendors through open and interactive communication.
- Be able to ask probing questions to understand customer needs, overcome objections by…
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