Retail Sales Associate

Overview

PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model.

Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guide shops, and online at  and

Bonobos is known as a style instigator and offers perfect-fit risks through its innovative retail model and personalized experience. Launched online in 2007 with its signature line of chinos, Bonobos now offers a variety of styles available to order online and to try on at any one of our 50 Guideshop locations.

29th Street

Bonobos is seeking a Guide, otherwise known as Retail Sales Associate, in our Guideshop.

A Guide is our version of a retail sales associate who is customer-obsessed, fit-focused, incentive-driven, and a sales powerhouse. Our Guides bring their knowledge to the forefront and deliver exceptional customer experience in a unique retail setting.

• Responsible for delivering exceptional customer experiences and maximizing personal sales results
• Cultivate an environment of genuine customer connection where all customers feel welcome, heard, and valued
• Generate leads for current and future Bonobos business
• Consistently achieve personal sales goals
• Must be able to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays

• Have 1-3 years of sales or relevant experience
• Knowledge of men's fashion, fabrics, styles, and fit

• Collaborative, work well in a team setting and driven by relationship building
• Self-starter that values self-awareness, intellectual honesty, judgement, empathy and positive energy
• Possess strong time management and organizational skills
• Strong communicator and skilled at written and verbal communication

PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security.

• Medical, pharmacy, dental and vision coverage
• 401(k) and Roth 401(k) with Company match
• Merchandise discount
• Paid Time Off
• Parental leave for new moms and dads

For part‑time associates, PHOENIX partners with LIG Solutions to help obtain appropriate insurance coverage.

Part‑time associates may also be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.

Assoc‑time and full‑time associates may also be eligible to participate in the Bonobos Guideshop Incentive Plan.

Actual compensation offered depends on location, education, relevant skills and experience of the candidate.

Pay Range: $17.00 - $25.00 per hour.

Applicants must be currently authorized to work full‑time in the United States. PHOENIX does not sponsor applicants for work visas (e.g., H‑1B or TN status) for this position.

PHOENIX does not discriminate in recruiting or hiring on the basis of any federal, state, or local protected characteristic. PHOENIX hires individuals authorized for employment in the United States and is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation, please call 1‑800‑964‑9793 and say 'Associate Relations' or email A

PHOENIX does not accept unsolicited resumes or calls from third‑party recruiters or employment agencies. In the absence of a signed Master Service Agreement and HR approval, PHOENIX will not consider or approve payment to any third parties for hires made.