Sales Development Representative

As our Sales Development Representative (SDR), you’ll be the first friendly face (and voice) prospective clients connect with. You’ll manage asteady flow of inbound leads, spark conversations over email, phone, and Google Meet, and help uncover what clients need before connecting them with the right Account Manager.

We’re looking for someone who’s organized, outgoing, quick on their feet, and energized by building relationships. You should be comfortable juggling multiple conversations at once, paying attention to the details, and keeping things moving in a afast-paced agency environment. If you love connecting with people, thrive on momentum, and enjoy being part of a collaborative team, you’ll fit right in.

• Communicate with prospective clients, customers, and internal team members in a professional, responsive, and solutions-oriented manner
• Manage and qualify a high volume of inbound leads through email, phone, and Google Meet conversations
• Identify client needs, project requirements, timelines, budgets, and buying motivations to determine fit and opportunity potential
• Route qualified opportunities to the appropriate Account Managers and internal stakeholders based on opportunity type, scope, and value
• Collaborate closely with the Client Services team to ensure smooth and effective handoff of qualified opportunities
• Maintain accurate, organized, and up-to-date records of all prospect interactions and opportunity details within Hub Spot (CRM)
• Assist with lead nurturing campaigns and follow-up workflows within Hub Spot
• Promptly follow up on marketing-generated leads and inbound inquiries to maximize engagement and conversion opportunities
• Provide basic pricing guidance, production timelines, and service information as appropriate during the qualification process
• Clearly communicate timelines, capabilities, and expectations to prospective clients
• Help manage client expectations while coordinating with internal teams
• Continuously identify opportunities for process improvement and share feedback and insights with sales, marketing, and leadership teams
• Support overall agency growth initiatives through proactive communication, organization, and relationship-building skills

• Positive attitude, strong work ethic, and willingness to learn and adapt in a fast-paced environment
• Excellent verbal, written, and interpersonal communication skills
• Strong ability to build rapport and develop relationships with prospective clients and internal team members
• Ability to work independently and manage responsibilities effectively without close supervision
• Highly organized, dependable, and capable of managing a high volume of leads and follow-up activities
• Detail-oriented with strong critical thinking and problem-solving abilities
• Effective time management and prioritization skills with the ability to balance multiple conversations and deadlines simultaneously
• Comfortable leading introductory discovery conversations with prospective clients
• Proficiency with CRM systems and sales tools, preferably Hub Spot
• Ability to professionally manage client expectations while balancing business priorities

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field preferred
• Previous experience in sales development, customer service, account coordination, or other client-facing roles preferred
• Experience qualifying leads, managing inbound inquiries, or supporting a sales pipeline is a plus
• Strong working knowledge of CRM systems, preferably Hub Spot
• Proficiency with Mac OS, Google Workspace, Microsoft Excel, and Microsoft Word
• Experience managing multiple priorities, conversations, and workflows in a fast-paced environment
• Experience collaborating cross-functionally with sales, marketing, and client service teams preferred

• The starting base pay for this position is $50,000 – $55,000 (depending on experience), plus bonus opportunities of $5,000-$12,000 per year. Benefits include unlimited Flexible Time Off, optional medical and dental insurance plans, fifteen (15) company holidays per year, and eligibility for a 401(k) program after one year of service. Anthem Branding employees qualify for base benefits effective the 1st of the month following 60 days of employment.