Field Supervisor

Overview

Field Supervisor — Former Military / Law Enforcement Encouraged To Apply!!

Location: Boulder, CO

Pay Rate: $27.00/hr - $28.00/hr

Employment Type: Full-time

• Medical, Dental, and Vision Insurance
• Retirement Plan
• Paid training
• Stable, full-time employment

The Field Supervisor is a key leadership role responsible for overseeing the delivery of high-quality security services during assigned shifts. You will serve as the primary link between Security Specialists and Security Leads, ensuring operational excellence through active supervision, real-time coaching, and performance recognition. In this role, you will drive team accountability and collaborate with leadership to administer performance management, ensuring all safety and service standards are met consistently.

• Operational Oversight: Ensure all active posts, including temporary or ad-hoc jobs, are fully staffed during your shift. This includes managing call-offs and securing suitable coverage.
• Field Inspections: Conduct weekly inspections of active posts and Security Specialists to ensure compliance with customer requirements and TRIDENT standards.
• Personnel Support: Act as the primary point of support for Security Specialists by conducting field training, performing welfare checks, and addressing personnel questions or concerns.
• Emergency Management: Respond to and report all emergency situations during your shift. Handle crises calmly and provide basic first aid, CPR, or AED assistance as certified.
• Reporting and Documentation: Maintain detailed records of daily activities, including equipment damage, theft, or unusual occurrences. Ensure post orders remain up to date and relevant.
• Professional Communication: Maintain the ability to communicate via computer or phone and respond to all urgent inquiries within 30 minutes.
• Customer Excellence: Act as a visible deterrent to rule infractions while assisting client employees and visitors with professional customer service.
• Operational Flexibility: Remain available to work for multiple clients across various locations, often filling last-minute requests or special projects.

• Must be at least 21 years of age and possess a high school diploma or equivalent.
• Possess a valid driver’s license with at least one year of licensed experience to support mobile patrol and site inspection duties.
• Demonstrate a safe driving history with no major violations in the last 36 months and no more than one accident or minor moving violation within the last 24 months.

• Must possess/maintain a valid Guard Card/Security License.
• As a condition of employment, the employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws.

• Communication: Possess effective written and oral communication and interpersonal skills with the ability to deal with all levels of personnel and the general public in a professional and effective manner.
• Technical Proficiency: Have intermediate computer skills to operate innovative, wireless technology at client-specific sites.
• Self-Control: This role requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
• Dependability: This role requires being reliable, responsible, and dependable in fulfilling obligations.
• Critical Thinking: This role requires the ability to handle crisis situations calmly and efficiently.

• Schedule: You will not have a set schedule; the schedule will be posted only the week prior for needed shifts. If not needed, plan to be on call or used to fill a post for another officer training.
• Mobility: You are required to sit, stand, and walk for extended periods.
• Environment: Indoor and outdoor work required; exposure to varying weather conditions may occur.
• Travel: Required to drive a company/client vehicle between sites and work for multiple clients at multiple locations.

• The Field Supervisor is a full-time hourly non-exempt role that reports directly to the Staff Supervisor.

TRIDENT provides professional, Tier-1 security services with a strong focus on safety, reliability, and customer service.

Our Security Specialists are often the first point of contact for clients and represent the TRIDENT brand on site. Professionalism, accountability, and a customer-focused mindset are essential to success in this role.

• Honesty and integrity
• Excellence in performance
• Superior customer and employee service
• Supporting client operational goals

TRIDENT Security Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.