Community Safety Official; CSO) Supervisor; Tech III

Job Summary

The Division of Public Safety (DPS) at CU Boulder encouragesapplications for a Community Safety Official (CSO) Supervisor(Tech III) ! The Community Safety Officials within DPS serve tosupport the overall mission of the University and CU Police Department. Community Safety Officials collaborate with manycommunity partners and campus entities to address safety and security concerns for CU Boulder’s campus. The main function ofthis position is to provide operational oversight and coordination within the CSO unit.

This position must communicate regularly with clients, buildingproctors, facilities management, internal department units, andother campus resources. CSOs follow standard protocols and providesafety/security resources for academic/general use buildings andopen spaces on campus. This position conducts routine patrols ofcampus for visible deterrence of criminal activity and seeks to collaborate with campus partners to address safety and securityconcerns. CSOs maintain regular communication with the Police Department and Patrol Division, especially regarding any irregularor suspicious activity.

Core responsibilities include providingbuilding integrity, access control for campus buildings, routinelocking of internal and external sections of buildings, report writing, and supervising Community Safety Officials who patrolbuildings and campus.

Division of Public Safety seeks to facilitate and coordinate a culture that supports the Boulder campus’ commitment to maintain the highest level of ethics, integrity, and safety inthe conduct of its operations. We do this through services toenhance community safety, protect life and property, and foster safe, secure, and ethical practices. The University of Colorado (CU) Boulder is one of America's leading research universities and the flagship of the CU System.

As acomprehensive public doctoral Research University, CU Boulder is amember of the Association of American Universities and isclassified as an R1 University. The university has nine schools and colleges offering over 150 academic programs and enrolling 35,000degree-seeking undergraduate and graduate students. At CU Boulder, we believe in supporting each other and valuingeveryone who is part of our community. Our values are expected ofall Buffs and lead our actions in the classroom, on campus and inour community.

At CU Boulder, we commit to building a more diverse and inclusive campus community. We value different backgrounds,identities and perspectives and believe that engagement with a widerange of ideas and viewpoints can help students learn andgrow.

• Directly manage CSO classified staff, including recruitment,hiring, training, and oversight.
• Fulfill staffing requests in accordance with campus policies,building proctors, or through formal direction by the Director of Community Safety.
• Oversee coordination, communication, and job design for assignments beyond standard patrol duties.
• Provide and review annual performance plans, conductcoaching/progress reviews, and issue annual performance evaluations.
• Review report submissions and data collection from CSOs,ensuring accuracy, quality, and compliance with grammar, spelling,and security standards.
• Prepare procedures and general orders for review and perform other administrative duties.
• Manage scheduling, work assignments, and resolve personnel issues as they arise.

• Supervise CSOs responsible for lock/unlock procedures and routine security patrols on foot, bike, or by vehicle.
• Maintain appropriate staffing levels, scheduling, payroll, and equipment management (radios, keys, etc.).
• Conduct site inspections, monitor radio traffic, review shiftreports, and provide coaching to ensure high-quality service.
• Collaborate with police personnel and campus constituents toaddress and resolve safety and security concerns.
• Work flexible hours, including evenings, weekends, and holidays, to support security needs and special events.

• Develop and maintain a structured training program for new CSOsand student staff.
• Ensure training covers necessary skills, procedures, and databases for effective security operations.
• Implement training initiatives as designated by the Director of Community Safety, ensuring continuous staff development.
• Align training plans with performance expectations and trackall completed training per DPS policy.

• Review fiscal budget plans and oversee purchases aligned with university procurement policies.
• Ensure all expenditures align with DPS policies for training,uniforms, and equipment needs.

• Support additional Security Services Department operations andother divisions as needed.
• Adapt to evolving operational needs, schedule changes, and unforeseen circumstances.

Security employees are expected to work shifts that may includedays, evenings, and weekends. A regular schedule will be assigned,but shifts may rotate…