Joe Pelle Center Residential Client Case Manager

Description

Boulder County Community Services Department is hiring a Joe Pelle Center (JPC) Residential Client Case Manager who will work non‑traditional shifts from Wednesday to Saturday, 10‑hour shifts with at least two shifts ending after 7:00 p.m. This full‑time, grant‑funded position is exempt under the Fair Labor Standards Act.

Hiring Salary Range: $67,068.00 – $81,834.00 annually

Location: 3260 Airport Road, Boulder, Colorado. Boulder County requires employees to reside in Colorado as of the first day of work.

• Exercise direct and indirect supervision of JPC clients and ensure compliance with program policies and best practices.
• Perform case management using validated assessment tools, co‑create case plans, and apply evidence‑based practices.
• Support leadership in transitioning sentencing programs into the JPC.
• Coordinate with other JPC areas to schedule client activities and manage daily operations.
• Participate in job checks, substance use testing, random property searches, and investigate rule violations.
• Ensure proper intake, evaluations, and release reviews are completed in a timely manner.
• Respond to emergencies involving clients inside and outside the facility, including after standard work hours.
• Coordinate with courts, probation, and law‑enforcement agencies regarding client assignments and program compliance.
• Provide cross‑program training, on‑call consultation, and technical assistance to staff.
• Document and testify to system partners throughout the 20th Judicial District as required.
• Support senior leadership during emergency operations as directed.
• Conduct financial discussions with clients about program fees, restitutions, and budgeting.
• Perform additional duties as required and may be reassigned during emergencies.

• Minimum 6 years of combined education and experience in criminal justice or a related field.
• Valid driver’s license and clean driving record.
• Reliable transportation available for business use.
• Background investigation with fingerprinting is required for a job offer.

• Bilingual in English and Spanish (additional compensation provided).
• Previous community corrections case‑management experience.
• Knowledge of evidence‑based practices, gender‑specific programming, and trauma‑informed care.

• Self‑awareness of diversity, equity, and inclusion considerations.
• Effective collaboration with employees, clients, agencies, and the public.
• System‑level knowledge of the criminal justice system, including day reporting, home monitoring, work release, and community corrections.
• Skills in de‑escalation, conflict resolution, and motivational interviewing.
• Basic business and office protocol skills, including SharePoint and Excel.
• Excellent verbal and written communication.
• Professional communication style in all interactions.
• Ability to work with at‑risk and disadvantaged populations, including those in crisis.

• Frequent walking, bending, crouching, and standing for extended periods.
• Operation of large vehicles, occasional home visits, and physical pursuit, restraint, or control of minors.
• Frequent hand/eye coordination for computer use.
• Vision and hearing sufficient for reading, recording, and communicating information.

Boulder County offers a comprehensive benefits package that includes:

• Health, vision, and dental coverage.
• Retirement plans, including the County‑sponsored PERA.
• Essential life and disability insurance.
• Paid time off: 80‑hour vacation bank at hire and monthly accruals; holidays; medical leave.
• Additional benefits such as tuition assistance, PSLF eligibility, and various flexible leave options.

Boulder County is a diverse, inclusive, and respectful environment. We prohibit unlawful discrimination against applicants and employees on the basis of race, color, religion, sex, gender identity, national origin, age, disability, socioeconomic status, sexual orientation, genetic information, and other protected classes. The County and the State of Colorado are equal opportunity employers, and individual actions constitute discrimination.