Assistant Stylist

General Summary & Scope

The Assistant Stylist is responsible for engaging with guests, consulting with them on their hair care needs, and recommending products and services. The position is a temporary role that prepares talent for a full stylist position, focusing on performance, people, and process. During the first 3 months the assistant is mentored by an Elite or Master Stylist. By months 4‑6 the assistant begins servicing guests independently.

This role requires a passion for the beauty industry, exceptional guest service, and an eagerness to learn technical skills and product knowledge.

The Assistant Stylist is a champion of Ulta Beauty’s mission, vision, and values, and demonstrates them by performing the following duties:

• Deliver exceptional guest service and contribute to meeting or exceeding the store’s retail and service sales goals, guest loyalty (including credit), and retail shrink targets.
• Support the mentor Stylist in meeting or exceeding sales and productivity goals for hair services and haircare products through:
  • Add-on recommendations
  • Shampoo and treatment process
  • Blowouts and styling guests
  • Global and retouch color applications
  • Assisting with foils (e.g., folding/handing foils)
  • Cleaning/sanitation and organizing duties
  • Pre-booking
  • Retail recommendations
• After month three, perform hair services including hair design, haircuts, color, texture treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
• Conduct product demonstrations with guests to boost sales and enhance the guest experience.
• Support in-store events, promotions, and marketing initiatives that deliver an unrivaled guest experience.
• Stay informed about new and existing industry trends, products, and services to better serve guests.
• Maintain prompt, regular attendance.

• Develop guest relationships through consultations and appropriate retail and service recommendations.
• Serve all guests, including walk-in guests, timely and efficiently under mentorship.
• Partner with skin therapists and the retail team to provide a total-store, well-rounded guest experience.
• Establish professional peer and brand partner relationships that foster collaborative delivery of exceptional guest service.
• Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor.

• Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards.
• Follow all safety, sanitation, and infection control procedures before, during, and after services; ensure compliance with state board guidelines.
• Follow established service protocols to ensure a consistent exceptional guest experience.
• Use booking and clientele systems to book guests for return services and events.
• Communicate any supply needs to the Experience Manager, ensuring guest-readiness at all times.
• Maintain outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area.
• Attend mandatory trainings and meetings to enable continuous professional development.
• Adhere to the Ulta Beauty dress code.
• Protect company assets by following loss prevention best practices and providing exceptional guest service.
• Execute other operational tasks as directed.

• Education: Cosmetology license.
• Skills:
  • Basic understanding of the latest salon techniques for haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, brow services, and ear piercing where applicable, and/or an aptitude to develop skills in all service categories.
  • Basic understanding of the use of equipment and chemicals needed to perform technical work.
  • Basic understanding to demonstrate, recommend, and sell pro hair care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships, and build clientele.
• Special Position Requirements: Work a flexible schedule to include days, evenings, weekends, and holidays.
• Working Conditions:
  • Frequent…