Operations Field Manager - Restoration

Operations Field Manager - Restoration

Northeast Power Dry is seeking an experienced, hands-on Operations Field Manager to lead our mitigation operations. This leadership role is ideal for someone who thrives in a fast-paced environment, enjoys developing high-performing teams, and is passionate about delivering exceptional service to customers during challenging times.

Founded in 1986, Northeast Power Dry is a leading restoration and reconstruction company serving residential and commercial customers throughout New Jersey and the surrounding region. We specialize in water damage mitigation, mold remediation, fire and smoke restoration, reconstruction, and emergency response services. Our mission is to restore not only properties, but peace of mind, by delivering exceptional service with integrity, urgency, and craftsmanship.

At Northeast Power Dry, we believe our people are our greatest asset. We invest in training, promote from within whenever possible, and foster a collaborative culture where teamwork, accountability, and continuous improvement are valued every day.

The Operations Field Manager will be responsible for supervising and guiding a team of technicians in responding to property damage caused by water or mold. This role requires a proven ability to manage operations efficiently, ensure compliance with safety and quality standards, and maintain excellent customer relations. A strong knowledge of construction practices and jobsite safety protocols is essential. The ideal candidate will be proactive, detail-oriented, and highly skilled in both the technical and leadership aspects of mitigation work.

Key responsibilities include:

• Lead, coach, and develop the mitigation team to achieve operational excellence and exceptional customer satisfaction
• Oversee mitigation projects from start to finish, ensuring quality workmanship and on-time completion
• Conduct on-site inspections and provide hands-on leadership when needed
• Direct crews in the field and ensure proper construction and mitigation methods are followed
• Develop and improve operational workflows to maximize efficiency and productivity
• Monitor project progress, resolve issues quickly, and ensure customer expectations are exceeded
• Hire, onboard, train, and mentor new team members
• Conduct ongoing performance evaluations and provide coaching for continuous improvement
• Collaborate with other department leaders to coordinate staffing, equipment, and project resources
• Oversee inventory management and ensure equipment is properly maintained and available
• Review construction plans, scopes of work, and project documentation
• Ensure compliance with OSHA regulations, company safety standards, and industry best practices
• Provide operational support during emergency situations, including after-hours response when needed
• Monitor job costing, resource allocation, and operational performance

We offer a comprehensive benefits package that includes:

• Competitive base salary plus performance bonuses
• Weekly pay
• Choice of medical plans, including select plans with $0 payroll cost for employee coverage
• Dental insurance
• Vision insurance
• Flexible Spending Accounts (FSA) for medical and dependent care expenses
• Health Savings Account (HSA) available with qualifying high-deductible plans
• Company-paid short-term and long-term disability insurance
• Company-paid life insurance
• 401(k) with company match of up to 6%
• Paid time off
• Paid holidays plus one floating holiday
• Sick time that carries over year to year
• Paid training and certification support
• Opportunities for advancement and career growth
• Travel reimbursement for work-related travel
• Employee referral bonus program
• Company-provided uniforms

If you're a dedicated construction leader with a passion for developing people, improving operations, and helping customers through difficult situations, we encourage you to apply and grow your career with Northeast Power Dry.

Northeast Power Dry is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other status protected by applicable law.