Retail Seasonal Associate

Job Description

Retail Seasonal Associate works in the branch assisting clients with routine banking transactions while exemplifying Valley's quality service standards and complying with operational procedures.

40 hours to include Saturdays.

• Perform all required customer transactions efficiently and accurately.
• Process deposits and withdrawals such as loan payments, holiday club payments, and savings.
• Sell money orders and cashier's checks.
• Balance individual cash boxes and complete end‑of‑day proofs; file signature cards.
• Utilize Teller Scanning Equipment, Cash Recycling, Cash Dispensing machines, and Coin Machines.
• Meet customer expectations, achieve service quality standards, and satisfy mystery shop expectations.
• Maintain knowledge of the Bank’s Code of Conduct and all relevant policies and procedures.

• Excellent verbal and written communication.
• Strong interpersonal customer‑service skills, attentiveness, tact, and diplomacy.
• Excellent analytical, problem‑solving, and decision‑making abilities.
• Detail oriented with strong organizational skills and a high degree of accuracy; can handle multiple projects simultaneously.
• Ability to interpret instructions in written, oral, or diagram form.
• Engage customers in conversations regarding products and services.
• Make sound decisions in real‑time, balancing customer satisfaction with bank risk.

• High School Diploma, GED, or currently attending high school or college.
• Prior cash handling and/or customer service experience preferred.

Full‑time

Non‑exempt

$16.50 – $25.58 per hour

We offer a comprehensive total rewards package, including a competitive base salary, potential commission‑based or discretionary incentive compensation, health care and insurance plans, retirement savings options, tuition and adoption reimbursement programs, paid time off, mental health support, and other employee‑focused benefits.

Valley is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status or characteristic. If you are a person with a disability and need a reasonable accommodation to search or apply for a career opportunity, please call us at 800‑652‑6500, option 2, for assistance with an alternate method of access.

A response to your accommodation request may take up to two business days.

Information and disclosures required by law are provided for compliance with Fair Compensation laws and privacy policies. For details on legal information, please consult the company website.