Thrift Store Donation Attendant - Bound Brook NJ

Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey. We believe that diversity drives innovation and strengthens our workplace. We are committed to fostering our inclusive environment where all employees feel valued, respected, and empowered to contribute fully.

We welcome applicants of all backgrounds, identities, experiences, and abilities.

As a Thrift Store Donation Attendant at Goodwill, you will be the first point of contact for donors, ensuring a smooth and organized donation process. Your role includes receiving, assessing, and sorting donations while maintaining a clean and safe work environment. This hands‑on position requires strong customer service skills, attention to detail, and the ability to lift, push, and pull up to 50 pounds.

You will play a key role in handling inventory efficiently and ensuring compliance with Goodwill’s policies.

• Greet donors warmly and assist with unloading donations.
• Address donor questions about Goodwill, its mission, and donation guidelines.
• Keep accurate records of donor counts and volume; submit daily to supervisors.
• Assess, sort and price donations according to Goodwill’s guidelines.
• Provide tax receipts upon request and thank donors for their contributions.
• Maintain a clean, organized, and safe donation area inside and outside.
• Follow safety procedures, including proper lifting techniques and equipment handling.
• Assist with loading and unloading trucks as needed.
• Operate a pallet jack to move donations (certification preferred, training provided).
• Represent Goodwill professionally with excellent customer service.
• Adapt to changing tasks in a fast‑paced environment and perform other duties as assigned.

Flexibility in your availability is essential to meet the needs of the business, which operates Monday to Sunday, 9:00 am to 9:00 pm.

This role involves handling pre‑owned merchandise, which may contain allergens, dust, or other substances. Goodwill provides training, protective equipment, and follows safety protocols to ensure a clean and secure work environment. Employees must follow all safety guidelines and report concerns to management.

• Generous time‑off policy to use when you need it.
• Health, wellness and financial resources to help you achieve your personal goals.
• Robust health benefits including medical, dental, vision, parental leaves and company‑sponsored life insurance.
• Retirement matching programs and contributions.
• Transit and commuter benefits.

We believe in creating space for everyone to do their best work and have individual and collective impact. If you require a reasonable accommodation at any point in the application or interview process, or if you are unable to apply through our recruitment portal, please contact us  are happy to assist and ensure you have an equal opportunity to apply.