Customer Service Call Center Agent
Job in
Bountiful, Davis County, Utah, 84010, USA
Listed on 2026-09-05
Listing for:
HCA Healthcare
Full Time
position Listed on 2026-09-05
Job specializations:
-
Customer Service/HelpDesk
-
Healthcare
Job Description & How to Apply Below
Handle inbound and outbound calls from patients, guarantors, or third parties to review account information and secure payment;
Update patient demographics and insurance information in multiple systems;
Escalate patient complaints to the appropriate department and ensure timely resolution;
Maintain knowledge of workflow, systems, and tools; meet department performance metrics for production and quality;
Create a positive patient experience through professional communication and timely resolution
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