Automotive Service Advisor

AUTOMOTIVE SERVICE ADVISOR
NOW HIRING IMMEDIATE OPPORTUNITY

Patriot Hyundai of Bradley
Bourbonnais, Illinois
Part of Patriot Auto Group One of the Largest Automotive Groups in America

We are actively seeking a professional, customer-focused Service Advisor to serve as the critical link between our customers and service technicians in a high-volume, fast-paced service department
.

This role is ideal for someone who understands how to manage workflow, build customer relationships, and drive service revenue while delivering an exceptional customer experience.

• Competitive pay + performance-based income
• Full benefits package
• High-volume service department with strong customer flow
• Opportunity to grow within a national automotive group
• Professional, structured environment focused on performance

• Greet customers and identify vehicle concerns and service needs
• Schedule appointments, vehicle drop-offs, and pick-ups
• Provide accurate service estimates and timelines
• Communicate effectively with technicians to ensure clear repair orders
• Recommend services, repairs, and maintenance based on vehicle condition
• Answer customer questions regarding repairs, costs, and service outcomes
• Keep customers updated on repair status and completion times
• Manage workflow and ensure efficient service lane operations
• Coordinate with parts department to ensure availability of required parts
• Maintain strong customer relationships to drive repeat and referral business
• Process service transactions and ensure all documentation is accurate

• Experienced Service Advisors or automotive professionals preferred
• Strong understanding of automotive service and repair processes
• Ability to work in a high-volume environment and stay organized
• Excellent communication and customer service skills
• Sales-minded with the ability to recommend and close service work
• Professional, reliable, and detail-oriented

• Automotive experience strongly preferred
• Knowledge of automotive systems and service operations
• Experience with dealership software and service systems is a plus
• Strong organizational, problem-solving, and multitasking skills
• Ability to communicate effectively with customers, technicians, and management
• Flexible schedule, including evenings, weekends, and holidays

• Interviews conducted virtually
• Must schedule in advance
• Missed interviews will not be rescheduled

If you're ready to join a high-performing service team
, work in a busy dealership environment
, and earn based on your performance

Apply right now today at