Administrative Assistant

Join our DYNAMIC team at Bickford Senior Living as a Concierge! The Concierge provides great customer service and support at the front desk of the Branch, greeting visitors and answering the phone in a way that represents Bickford’s culture and commitment to our residents.

• Full‑time (30+ hours per week): all benefits (medical, dental, vision, voluntary products); benefits start on the 1st of the month following 30 days of employment; prescription savings plans; 401(k) with employer match; pay available daily; eligible for PTO.
• Part‑time (29 or fewer hours per week): voluntary life, voluntary short‑term and long‑term disability, accident, critical illness, identity protection, cyber monitoring; benefits start on the 1st of the month following 30 days of employment; prescription savings plans; 401(k) with employer match; pay available daily; eligible for PTO.
• PRN: 401(k) with employer match; pay available daily; eligible for PTO.

• Provide excellent customer service in a friendly and professional manner to all residents, families, and guests of the Branch.
• Answer incoming phone calls with a high degree of professionalism.
• Route calls to the appropriate departments, ensuring proper documentation and follow‑up.
• Answer questions and help residents, families, and visitors.

• High school diploma or GED required.
• Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel), with the ability to learn new applications.
• CPR and First Aid certifications required or willingness to obtain.
• Ability to handle multiple priorities.
• Strong written and verbal communication skills.
• Competent organizational and time management skills.
• Demonstrates good judgment, problem‑solving, and decision‑making skills.

Bickford Senior Living is a community of caregivers dedicated to enriching our residents’ happiness. Founded in 1991 in Olathe, Kansas, by the Eby Family, it has grown to over 50 locations in 7 states.